**Seules les demandes en anglais seront acceptées** Our mission is to improve the quality of life for the Haitian people, particularly children.

Hope for Haiti is an innovative and creative international development organization that has been working in Haiti for 28 years. The organization partners with private donors to create community-based sustainable change through a grassroots and strategic holistic approach. Hope for Haiti is an action-oriented and fast-paced organization that believes in partnership solutions to poverty alleviation. Hope for Haiti’s vision for the future is one of strategic growth in creating healthy, sustainable communities. Hope for Haiti has a distinguished and well-established Board of Directors that provides the organization with strong governance, oversight, and strategic direction. Building upon the organization’s proven track record of success, Hope for Haiti stays true to its mission and founding principles, while offering a dynamic and supportive work environment. For more information about Hope for Haiti, please visit www.hopeforhaiti.com.

Hope for Haiti is a US non-profit charitable 501c3 and is registered as a Haitian Foundation in Haiti called “Fondasyon Kuehner” in honor of Hope for Haiti’s Founder and Chair, JoAnne Kuehner.

The Program Manager is responsible for coordinating and managing our healthcare and nutrition programs, which includes overseeing our Infirmary Saint Etienne (ISE) operations, managing our Public Health Programs as well as monitoring several sub-programs such as Healthcare Access, mobile clinics and chronic care programming. The Program Manager is responsible for documenting all program information, completing grant reporting and for maintaining positive, professional relationships with key program partners, other NGOs, and government ministries. The wide range of responsibilities of the Program Manager requires a flexible and patient person with a strong capacity for problem solving and dedication to community-driven development. The Program Manager reports directly to the Country Director in three key areas of responsibility:

1) Program Management, 50%
2) Finance and Budgeting, 25%
3) Program Development and Strategy 25%


Area I: Program Management___________________________________________
Program Management refers to the ongoing planning, implementation, documentation, and evaluation of Hope for Haiti’s programs. This area of responsibility is the Program Manager’s principal role, and includes but is not limited to the following activities:

● In Program Documentation, the Program Manager is responsible for managing program documentation for our Healthcare and Nutrition programs. This means organizing the Program Profiles, Site Visit Reports, and Project Updates for Hope for Haiti program locations and projects. Written updates should be both descriptive and critical, taking into account progress as well as ongoing challenges and needs. Beyond writing, he/she is responsible for photographing the projects sites, program activities, and people (students, teachers, patients, and partners) involved with Hope for Haiti’s work.

● In Program Contact, the Program Manager will manage written and verbal communication with program sites and maintain regular contact with partners, as needed. He/she is responsible for managing program site visits, for formulating and adhering to a site visit calendar, and for delegating visits, phone calls, and other contact to Hope for Haiti’s program support staff as appropriate. He/she will maintain an updated list of program partners’ contact and financial information. He/she will also be responsible for working with local partners to organize and participate in community meetings, as needed.

● In Program and Grant Reporting, the Program Manager will distribute/collect/manage all program-related reporting in a timely manner, while taking primary responsibility for communicating all reporting instructions and requirements clearly and sensitively to program partners. The goal of reporting is to assess in an ongoing and systematic way whether a given program is operating as intended. It is therefore important to adapt the established reporting mechanisms as programs evolve in order to ensure continued accountability and effective implementation. The Program Manager will compile program information into donor and grant reports, including both qualitative and quantitative information. In addition, the Program Manager will review, monitor and work to continually improve our Electronic Medical Records system at the Infirmary Saint Etienne.

● In Monitoring & Evaluation, the Program Manager will collect and analyze all data necessary to measure the efficacy and impact of Hope for Haiti’s programs. He/she will implement the current Monitoring and Evaluation systems while continuing to update and improve them so as to better capture both the benefits and the limitations of Hope for Haiti’s work. This will be essential to effectively completing grant reports.

● In Staff Management, the Program Manager will supervise the Medical Director and Infirmary Director and Public Health Nurses. The Program Manager will work with the Infirmary Director and Country Administrator to make sure all Human Resources information for the Infirmary Saint Etienne remains organized and updated. Will act as liaison for identifying and communicating all staffing needs of the ISE with the operations team.

Area 2: Finance and Budgeting__________________________________________
Review Hope for Haiti Healthcare budgets to ensure that line items are respected, ensure that all Health and Sanitation related program staff are closely following Hope for Haiti’s financial procedures. Assist the Country Director in monitoring expenditures to ensure that they stay within each program or project’s prescribed annual budget.

● In Financial Review the Program Manager will regularly monitor health and nutrition related expenses to ensure that they are following programmatic and grant guidelines as well as internal Fondasyon Kuehner procedures. The Program Manager will work to improve finance and administrative best practices at the Infirmary Saint Etienne.

● In Budget Monitoring and Formulation the Program Manager will monitor Hope for Haiti’s Healthcare, Nutrition and Sanitation-related budgets to ensure that budget lines are respected. The Program Manager will also help formulate new budgets each fiscal year.

Area 3: Program Development and Strategy________________________________
Program Development refers to the growth, change, and improvement of programs as they occur in Haiti and in Naples. In Haiti, quantitative and qualitative data gathered from Monitoring & Evaluation activities should be used to inform scaled and effective program evolution. In Naples, “development” refers to the pursuit of sufficient and sustainable funding for programs. The Program Manager will play a leading role in the former and a supporting role in the latter.

● In Program Design and Growth, the Program Manager will be responsible for working with local partners and other NGOs to develop new sustainable programming, while improving upon and expanding existing programs. This includes, but is not limited to, working with local partners and other NGOs to identify community resources, local capacity and opportunities for health and sanitation related social business development and investment.

● In Fundraising & Outreach, the Program Manager is responsible for providing regular information to the Naples Development Department and the Director of Program Communications as it is needed for grants, formal donor reports, and informal donor updates. A schedule will be provided to the Program Manager so that updates can be balanced with in-country responsibilities.

● In Publications & Communications, the Program Manager supports Naples in writing and providing photos for weekly From the Field Updates, monthly E-grams, donor reports, and the Annual Report, as his/her schedule allows.

● In Program Updates, the Program Manager will provide succinct and timely updates on the status of each program and related successes and challenges as they occur, on weekly staff calls, for quarterly Board of Directors meetings, and as requested.

● Regarding Formal Partnerships, the Program Manager will assist the Country Director and CEO in managing any official collaboration with other organizations nationally or internationally, as they are relevant in Haiti. This may require international travel for conferences, meetings or presentations.

● In Inter-agency Coordination, the Program Manager will work to facilitate collaboration among program partners, other international and local NGOs, government ministries and private companies. These activities include but are not limited to organizing meetings and workshops, researching new organizations and initiatives, drafting summaries of other organizations’ activities, and maintaining contact with partners.

● In Visitor Trips, the Program Manager will assist the Haiti Administrator in providing a written itinerary of activities appropriate for the medical, student, or donor trips scheduled. He/she will facilitate on-the-ground orientation for the guests, and provide introductions to and explanations of all relevant programs. He/she will also play a vital role in working with local partners to organize and prepare for important donor visits. He/she will assist the Operations Manager in obtaining suitable transportation, lodging, and food for all members, in providing effective English/Creole language translation, and in ensuring the safety of all participants from their arrival in Haiti to their return to the United States. He/she will document each trip with written updates, photos, and videos accessible in digital form after the trip.

EDUCATION / EXPERIENCE

● A bachelor’s degree (BA or BS) from an accredited university, Master's Degree and registered physicians preferred. or Physicians License preferred
● A demonstrated interest in international development and a familiarity with health and public health concepts, theories, trends, and challenges in the field
● Ten years work experience in the health services field. Five years of management experience preferred.
● Excellent written, oral, and interpersonal communication skills
● Excellent organizational skills and a strong ability to prioritize
● Experience with budget development, accounting, and reporting
● Strong foreign language ability, including fluency in written and spoken French and ability to speak Haitian Creole within one year.
● Creative problem solving skills and self-starting abilities
● Excellent computer skills (Word, Excel, and photo editing are a required baseline)
● Proper documentation and authorization to travel freely between the United States and Haiti

PERSONAL CHARACTERISTICS
● Personal commitment to the mission of Hope for Haiti
● Demonstrated experience adapting to and successfully integrating into a different culture; ability to respond appropriately and sensitively to cultural differences as they arise among the organization’s service population
● Ability to adapt to and make level-headed decisions in stressful situations
● Flexibility and patience in outlook and demeanor
● Ability to live well alone or to host numerous guests in Les Cayes, Haiti and travel within the country for at least three years
● High energy and strong physical condition, including but not limited to the ability to hike distances over 5 kilometers and lift at least 30 lbs over the shoulders
● Strong leadership qualities to direct Haitian team members and Mission Trips
● Ability to resolve interpersonal conflict while preserving a team-oriented outlook

Submit your cover letter and resume, in English, to careers@hopeforhaiti.com with the position for which you are applying in the subject line. Due to the large volume of applicants, we are unable to return calls for people wishing to join our team, but we do provide receipt confirmation via email.

Visit our website at www.hopeforhaiti.com