ROLE PURPOSE:
As a member of the Senior Management Team (SMT) the Human Resources and Administration Manager shares the overall responsibility for the management and coordination of the Country Office (CO) and Field Offices (FOs). The post holder is accountable to the Country Director for government relationships and the provision of effective HR and Administrative services in both emergencies and development programming contexts.

KEY AREAS OF ACCOUNTABILITY:
As a member of the Senior Management Team, contribute to:
• Leadership of the Haiti Country Office
• Support the development of an organisational culture that reflects our dual mandate values, promotes accountability and high performance, encourages a team culture of learning, creativity and innovation, and engages up our people to deliver outstanding results for children and excellent customer service for our members and donors
• Help design and implement a coherent organizational structure that is consistent with agency practices and appropriate to program needs
• Help establish, maintain, and improve active and regular working relationships with: host government authorities, partner agencies including humanitarian and development donors, and local and international NGOs,
• Ensure Haiti Country Office complies with all Save the Children Management Operating Standards and Standard Operating Procedures
• Ensure that all required support is provided promptly, at scale and in line with the rules and principles during emergencies, working closely with the Regional Office,
• Assist in program proposal process to ensure that the salary scale and benefits are respected
• Ensure on time reporting of HR reports, including HRIS, payroll, etc…

Administration
• Supervise administrative function to ensure monitoring the Permis de Sejour process for expatriate staff, accommodation, and travel arrangements for staff.
• Maintain documentation on relationships, registration agreements including any Accord Cadre with government agencies.

Facilities and Asset Management
• Oversee the overall maintenance of residences/office premises, facilities assets and equipment (physical work environment) and ensure that these are secure and efficiently utilized.
• Review and annually update all contracts and leases before forwarding them to the Country Director for signature.
• Ensure compliance with health and safety regulations in close coordination with the Safety and Security Manager.
• Ensure that internal and external communications systems function effectively and efficiently.
• Ensure adequate insurance coverage and keep up-to date with suitability and types of coverage available.
• Oversee the annual preparation of the renewal of licenses and permits (Quitus, Permis de Sejour, NIF, etc).
• Provide logistical support to guests, visitors including partner organisations involved in SC activities.
• Support field office facilities management.

Human Resources
• Working closely with the Regional HR Manager to develop a best practice HR strategy for the Haiti Country Office, encompassing rewards, resourcing, employee relations, talent management and learning & development.
• Conduct regular reward reviews using Birches data, and use the analysis to develop and implement employee benefit schemes and insurance packages, to recommend best practice arrangements are in place.
• Ensure that the reward policies are cost effective, competitive, equitable and implemented effectively.
• Ensure compliance of data quality in HRIS and HR KPIs.
• Lead long-range people forecasting & HR planning for the country office in close coordination with the Director of Program Operations, PDQA and Field Office Directors.
• Ensure appropriate recruitment, retention and succession of staff relevant for both development and emergencies, and career development for staff.
• Work closely with PDQA, Program Operations, Field Office Directors to ensure that adequate HR inputs are provided and incorporated during proposal development and implementation of all projects/programs.
• Supervise the HR function to ensure that advice and support is provided to managers and staff on interpretation and application of policies and procedures and on other HR related matters.
• Supervise the development and implementation of dual mandate HR practices and processes aligned with the organisation’s overall strategy and SCI MOS to meet the evolving needs of the organisation.
• Ensure appropriate and adequate emergency HR procedures are detailed in the Country Office Emergency Preparedness Plan in order to enable rapid scale up.
• Facilitate the HR aspects (such as deployment mechanisms) of the Country's Emergency Response Team.
• Facilitate the rapid integration of HST and GHR members for rapid and efficient integration in emergency response activities.
• Monitor and advise on disciplinary matters in accordance with established policies and procedures.
• Mediate conflict, grievances and harassment cases.
• Ensure that staff and Save the Children associates are aware of and adhere to the Child Safeguarding Policies.
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Staff Management, Mentorship, and Development
• Ensure appropriate staffing within HR and Administration,
• Ensure that all department staff understand and are able to perform their roles in an emergency,
• Manage team; define expectations, provide leadership and technical support as needed, and evaluate direct reports regularly,
• Ensure the recruitment, training, and promotion of staff as appropriate and ensure availability of appropriate professional development opportunities for staff,
• Incorporate staff development strategies and Performance Management System into team building process. Establish result based system and follow up,
• Manage the performance of all staff in through:
 Effective use of the Performance Management System including the establishment of clear, measureable objectives, ongoing feedback, periodic reviews and fair and unbiased evaluations;
 Coaching, mentoring and other developmental opportunities;
 Recognition and rewards for outstanding performance;
 Documentation of performance that is less than satisfactory, with appropriate performance improvements/ work plans
 Facilitation of staff succession and exit plans
Additional job responsibilities
The job duties and responsibilities as set out above are not exhaustive and the post holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

Essential:
• University degree along with additional diploma in management or equivalent
• Recommended a minimum of 5 years of management experience in a corporate or an NGO environment, including experience in the development of strategic and operational support services plans and their implementation in a professional work environment over a sustained period of time
• Relevant experience and knowledge of Haiti’s labour law
• Ability to plan and organise a substantial workload that includes complex, diverse tasks and responsibilities in both development and emergency contexts
• Willingness and ability to dramatically change work practices and hours, and work with incoming surge teams, in the event of emergencies
• Demonstrated credibility with colleagues and stakeholders at all levels of an organization
• Excellent oral and written communication skills in English and French,
• Strong interpersonal skills with the ability to demonstrate skills in leading a multi- disciplined team through a period of change
• Leadership skills, including the ability to supervise and motivate qualified professional staff with strong personal value systems
• Analytical, decision making and strategic planning skills and the ability to handle multiple priorities
• Ability to coach, mentor, delegate appropriately and provide developmental guidance to supervised staff
• Team building skills
• Competent level skills in core IT applications, particularly MS Office
• Strong commitment to the values and principles of Save the Children
• High level of commitment to the principles of development and to the organizational and programmatic goals of Save the Children

CHILD SAFEGUARDING:
Level 3: the post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.

The employee must adhere to the child protection policy that supports the SCI child safety objective. In addition, he / she will have to know the local procedure for complaints, the protocol of the safeguarding of the child and the Code of Conduct of SCI indicating rules of behavior of every day as much in the personal life that professional.

CV, Letter of interest, copies of diplomas & Certificates

Equal Opportunities
The post holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures
Health and Safety
The post holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.