The Procurement and Supply Management project will be the primary vehicle through which USAID will 1) procure and provide health commodities, 2) provide technical assistance to improve partner countries’ management of the supply chain, and 3) collaborate with key international stakeholders to support global health initiatives. The Haiti office will work under two of the project’s task orders (HIV/AIDS and Population and Reproductive Health) to provide commodities and supply chain technical assistance.

The Supply Chain Coordinator ensures the overall warehouse management and supervision of the GHSC-PSM warehouse and distribution operations in Haiti. S/he oversees staff to perform accurate and systematic warehouse operations related to the receipt, storage and distribution of health related commodities with the objective of ensuring continuous timely delivery of high quality medicines, test kits, laboratory products and Family Planning commodities to clinics and hospitals which are part of the HIV/AIDS and Family Planning health networks. S/he provides professional development, supports team work and ensures that the system is operational and meets international known warehouse standards including WHO guidelines. The Supply Chain Coordinator helps to maintain, and to share updates of the warehouse stock status and distribution plans to all key stakeholders and provides regular reporting as required. S/he provides operational guidance to ensure regulatory compliance in all warehouse operations including clearance, receiving, inspection, storage, registration, accurate and complete recording/documentation as well as the distribution of commodities. S/he ensures that standard operating procedures are written, updated annually and followed. The Supply Chain Coordinator is responsible for gathering and analyzing data and identifying needs. S/he will prepare timely reports, and give feedback and information flow for the warehouse activities, stock status and distribution plans with US Government, PSM partners and Chemonics Headquarters. Ensure respect of norms and procedures written by all employees. Have the PSM warehouse ready to be evaluated and certified to ISO 9001 (2015) standards.
The Supply Chain Coordinator performs his or her responsibilities while developing and maintaining strong relationships with stakeholders.

Specific responsibilities.
• Supervise and monitor warehouse activities and processes to ensure continuous availability of quality pharmaceutical commodities, and laboratory supplies including test kits, and other products related to HIV/AIDS, and FP commodities.
• Ensure the warehouse operates to international standards for pharmaceutical warehouses such as WHO guidelines.
• Ensure regulatory compliance for warehouse operations including clearance, receiving, inspection, testing, storage, registration and accurate and complete recording/documentation and distribution under optimal conditions.
• Working closely with other members of the PSM team, ensure accurate, timely, and efficient shipment of all customer orders. Regularly communicates with clients concerning the timely and effective distribution of related products and to resolve relevant queries
• Review in collaboration with IT specialist the electronic tool (MACS) to record all movements of commodities and pharmaceuticals to produce more accurate and timely reports
• Perform regular inventories within the warehousing and proactively alert the Country Director potential product or process related issues (shortages, expiries, damaged products, distribution network problems) and recommends solutions. This includes:
o Ensure periodic stock inventory and reconciliation by comparing physical and recorded stocks. Investigate all significant stock discrepancies and inform the Country Director and the Operations Director to correct any issue and take appropriate measures
o Take appropriate proactive measures to prevent the storage and issue of outdated (expired) materials and pharmaceutical products.
• Work closely with Waste and Environment Manager on returned commodities or pharmaceutical products to be handled in accordance with appropriate procedures and placed in quarantine until their destruction.
• Ensure that products returned as waste or originating at the warehouse as waste are recorded appropriately if stored in the warehouse. Such waste shall be recorded and be stored separately Ensure that the storage conditions are well labeled in all the components of the warehouse, verified on schedule and reported electronically.
• Manage the optimization and maintenance of other warehouse systems as required as for example, power generation, water supply, security systems, CCTV, air-conditioning, cold room storage, computer networks, etc.,
• Develop or adapt, maintain, and implement effective and relevant Standard Operating Procedures (SOPs) of all actions related to the warehouse to include receiving of stock, returns, storage bin management, health and safety, etc.
• Ensure that newly appointed staff under his/her supervision are competent on current valid SOPs related to his/her job, by the end of the given training program period. Ensure that for any updated SOPs that all staff are trained in a timely manner.
• Supervise and manage warehousing staff performance to ensure adherence to SOPs, specific to warehouse processes including receiving, replenishment order releasing, picking, checking, packing, stock counts, health and safety, etc… and work closely with the pharmacist affected to the warehouse and the Quality Assurance (QA) specialist to ensure that the warehouse operates to international standards for pharmaceutical warehouses.
• Introduce a Quality Management System (QMS) in preparation for obtaining ISO 9000
• Identify, plan and document the need for short-term technical assistance (STTA) to strengthen supply chain capacity and warehouse operations and management as needed.
• Supply all required statistics and reports for management reporting and budget control. Establish and measure key performance indicators (KPIs) for the business as required, and provide needed reports in a timely manner to the Monitoring and Evaluation team
• Participate in technical meetings, work-plan development and reporting as required.
• Perform any other duties as assigned

• Bachelor’s degree required in Logistics Management, Management, Business Administration, Supply Chain Management or advanced degree in relevant discipline desired.
• Minimum 5 years of progressive responsible management experience in a logistics context and or in managing warehouses with temperature-controlled, ambient, and cold room facilities for pharmaceuticals or in a related field.
• Strong skills in supply chain management required.
• Knowledge of ISO 9001 (2015), WHO, and any other pertinent international standards preferred.
• Demonstrated ability to manage and implement complex donor-funded public health programs or projects in a developing country context. USAID experience a plus.
• Ability to supervise staff effectively.
• Ability to work with cooperating partners in implementing complex programs.
• Strong interpersonal, written and oral communications skills.
• Proficiency in written and spoken English and French.

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