To contribute to the delivery of high quality recruitment, induction, training and other HR services within CRS/Haiti by:

• Providing an effective and efficient sourcing, selection and recruitment service
• Delivering an induction experience that provides inspiration, knowledge and support while ensuring that all staff fully understand CRS’ mission, values objectives
• Assisting HR Manager in delivering training and development initiatives that meet CRS/Haiti priorities.
• Coordinating CRS’ Protection awareness and training activities;
• Managing the Consultancy Contract Management process;
• Managing the international staff work permits process;

SPECIFIC RESPONSIBILITIES

Job Responsibilities:

TRAINING

Staff Induction
• Prior to start date, connect with the new hire to ensure that all required documentation has been supplied, signed or will be brought in on their first day
• Coordinate & liaise with hiring department and develop agenda of the employee’s first day and first week orientation. Responsible for communicating these details to employee
• Facilitate Orientation sessions and administer the content of the Onboarding Resources site on the CRSLearns Orientation page.
• Review and discuss key policies and procedures critical for the new employee;
• Working with other CRS departments, ensure that critical office support supplies (desk, work area, equipment, business cards, e-mail, phone, and other materials are ordered, as well as any other special instructions) are provided to make new employees feel comfortable, welcome and secure.
• Develop opportunities for feedback, evaluation and measurement of the reach and effectiveness of the Onboarding/Orientation processes

Code of Ethics and Prevention of Sexual Exploitation and Abuse (PSEA)
• Responsible for ensuring that CRS’ mission & values are communicated and understood by each employee
• Orient all new staff consultants and temporary staff on PSEA and other issues of potential abuse
• In cooperation with Accountability unit, develop and pilot internal reporting mechanisms for CRS staff with concerns of exploitation or abuse
• Liaise with CRS Haiti sub-offices to ensure that standards and complaints mechanisms are in place for all CRS Haiti staff
• Participate in the investigation team of all delicate complaints, including those of a sexual nature, involving abuse of funds, or other illicit activities.
• Ensure that CRS commitment to PSEA are include in Consultancy agreements
• Serve as UN and inter-agency focal point on PSEA, fielding feedback from inter-agency initiatives and helping to develop a country-wide statement on PSEA
• Provide quarterly reports to CRS Country Representative and CRS headquarters on PSEA as needed

CRS Learns Online trainings promotion

• Assist the HR Manager in developing strategies to promote the active use of CRS Learns by CRS Staff
• Assist in promotion of the most relevant online training offerings with staff
• Facilitate training sessions on the usage of CRS Learns System on a need basis

PERFORMANCE MANAGEMENT

• Assist the HR Manager in the design and implementation of Performance Management strategies and policies for the country program.
• Closely monitor the performance appraisal process, as per the CRS calendar of events and develop a tracking system to record the occurrence of coaching sessions and file final review documentation.
• Manage all supporting documentation for performance management process.
• Assist the HR Manager in reviewing the performance appraisals documents to identify and correct scoring inconsistencies or errors.
• Prepare yearly reports for the successful analysis of staff performance scores per unit.

POLICY COMPLIANCE, EMPLOYEE RELATIONS, SAFETY AND COMMUNICATION
• Ensure integrity in the correct application of CRS/Haiti internal regulations and procedures;
• Ensures legal compliance by monitoring and implementing applicable Haitian Labor laws requirements;
• Hears and helps resolving employee grievances; Assists HR Manager in counseling employees and supervisors;
• Supports the HR Manager in assessing and influencing positively staff morale within the office
• Assists HR Manager with CRS’ annual award process
• Assists with all the initiatives pertaining to employee safety, welfare, wellness and health within all CRS Offices;
• Works with the HR Manager to coordinate all staff communications for all CRS Offices.

EMPLOYEE USER CREATION & DISTRIBUTION LISTS

• Create and continuously update new employee profile in The National Employee Database while ensuring the accuracy of data;
• Create, maintain and update distribution lists on CRS Global;

CONSULTANCY CONTRACT MANAGEMENT
• Manage the process of consultant contracts by evaluation of Scope of Work for compliance with policy; vet consultants through Bridger software; obtain proper approvals; communicate with selected consultants and the CRS Hiring Manager.
• Coordinate the payment process with the Finance department and the Hiring Manager, upon partial/full completion of the work by the consultants.


INTERNATIONAL STAFF WORK PERMIT PROCESS

• Liaise with new international staff upon their arrival in order to launch work permit application process and coordinate the paperwork until delivery of the permit.
• Track permit expiry dates and coordinate renewal process with staff

Supervisory Responsibilities: No supervisory responsibilities

QUALIFICATIONS, KNOWLEDGE, SKILLS
• Bachelor Degree in business Administration, Management required or equivalent experience
• Minimum 3 years of experience in an HR Generalist position
• Demonstrated experience delivering outstanding customer service
• Strong organization skills, establishing priorities, and meeting deadlines
• Proficiency in Microsoft Office softwares and ability to learn other software including intranet application and Sharepoint.
• Excellent written and oral communication skills in English, French and Creole
• Demonstrated ability to take initiative
• Must demonstrate exemplary behavior that reflects the Agency’s values and mission
• Attention to detail and strong follow-through and ability to follow established processes accurately
• Ability to work independently and within a team environment
• Flexible, patient and strong interpersonal skills consistent with delivery of exceptional customer service
• Ability and willingness to be cross-trained
• Willingness to travel to the field about 25% of time
• Ability to handle sensitive information with high confidentiality and discretion .
Disclaimer Clause: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

The concerned candidates are asked to send their complete application (cover letter, CV, copy diplomas) confirming the subject " HR Officer -Staff Development & HR Services “

CRS’ recruitment and selection procedures reflect our engagement to protecting children and vulnerable adults from exploitation and abuse.