The United Methodist Committee on Relief (UMCOR) is a United States based not-for-profit organization which is registered as a non-governmental organization (NGO). UMCOR has a long operational history in Haiti. Across all its programming (livelihoods; water, sanitation and hygiene; and shelter and reconstruction), UMCOR Haiti supports community engagement. This involves extensive community-based consultation and participation as well as close coordination among project partners including the Government of Haiti (GoH) and donor partners. The overarching objective of UMCOR Haiti’s efforts is to support the Government of Haiti (GoH) in implementing sustainable post-earthquake reconstruction and development. The UMCOR Haiti Strategy which covers the period 2013-2017 takes into account Haiti’s development challenges pre-earthquake yet focuses on reconstruction and projects adequate for reconstruction given the changes in context, content, and focus of the Government of Haiti’s (GoH) “Build Back Better” agenda.
Purpose: IT Assistant works under the IT Manager to advance program operations.

The Information Technology (IT) Assistant will be required to work 40 hours per week, with flexible of working hours during the week and week-ends. The Information Technology Assistant will assist in implementing UMCOR’s short and long term program System in Haiti under guidance of the IT Manager.

PRIMARY RESPONSABILITIES:

TECHNICAL SUPPORT
• Resolve all questions UMCOR Haiti staff regarding IT issues with their computers
• Ensure IT equipment is functioning properly.
• Maintain and upgrade IT equipment as necessary for offices.
• Install the operating system and all applications necessary on a new PC.
• Fix all related problems that computers, printers, scanners... have
• Setting up the server and the shared drive for all departments
• Be prepared to travel between Offices to resolve IT issues as needed or as requested by IT Manager.
SYSTEMS , APPLICATIONS AND NETWORK

• Regularly run the anti-virus and apply updates Applications (MS OFFICE 2007, 2010,2013, AUTOCAD 2012, 2016).
• Work with platform such as Windows Server 2008 64 bits, windows 8, 8.1, windows 7, Windows 10, windows XP.
• Set up email and computers to all new staff
• Set up a good backup system and regularly backing up all documents
• Be able to implement a LAN
• Be able to resolve Network and Internet issues
• Manage toners
• Maintain an active record of spare laptops and phones and any IT Items in the Office.
• Provide support the M&E Team in data collection
• Any other tasks needed to be performed upon Supervisor request

• Fluency in English and French.
• Experience working with an international NGO.
• Knowledge of MS Windows (XP, and ideally 7, 8,10)
• Knowledge of network equipments and protocols
• Knowledge of MS Office 2007, 2010, 2013
• Ability to solve technical problems
• Good organizational skills with attention to detail
• Ability to work with little direct supervision
• Minimum or associate degree in Computer Science or Information Technology
• At least three years of experience in IT Assistant field

Capacity to work effectively and harmoniously with a team of colleagues from varied culture

Starting salary will depend on skills and experience. UMCOR also offers benefits including medical and health insurance coverage

All CV must be backed up with letter of intention, copies of certificates, diploma, license…. Work experience letters and at least tree references.

The position is advertised during two (2)weeks but will be filled upon identification of an appropriate candidate.