USAID’s MCSP program in Haiti is hiring a Quality Improvement (QI)/Capacity Building Technical Advisor who will oversee MCSP’s work on quality in Haiti, and who will be based in Port au Prince. The primary responsibility of the QI/Capacity Building Technical Advisor will be to strengthen systems and capacity with the DDS and SSQH service delivery sites for continuous quality improvement.
Fonctions
• Strengthen systems and capacity within the DDS for continuous quality improvement around HIV/AIDS, FP/RH, MNCH, community health, GBV, and other key technical areas.
• Support the design and development of processes and tools (standards of quality and performance) for the operationalization of defined QA and capacity building strategies.
• Actively participate in the training of trainers and training of providers, as well as in supervision after training, and technical supervision of the implementation of health services based on standards of quality and performance
• Work with the DDS’s to identify opportunities and support strategies to improve the quality and performance of facility and community health workers.
• Support the adaptation and/or development of skills-based capacity-building materials for managers and health care workers targeting a set of integrated core competencies in critical areas including leadership, QI, measurement, clinical, and management.
• Design approaches for mentoring departmental health managers to be able to provide effective support to front-line quality improvement teams in participating facilities and communities.
• Work with other Technical Advisors to identify capacity building interventions appropriate to reinforce health providers and DDS’ staff.
• Coordinate with the other members of the technical team and NGO partners to support feasible facility and community-based quality improvement approaches.
• Contribute to annual work planning, training plans and quarterly reports and other required technical reports.
• Contribute to timely, accurate and appropriate reporting of program activities and results.
• Identify, document and disseminate lessons learned, best practices, evidence and success stories related to the process of improving the quality and performance.
• Perform other duties as assigned by which contribute to the achievement of program goals
Qualifications Requises
• Advanced degree in medicine, nursing, or midwifery and an MPH
• 7+ years of experience supporting quality improvement work in a low-resource setting
• Strong understanding of performance improvement and capacity-building techniques
• Experience in applying quality improvement approaches to USG funded public health programs
• Demonstrated knowledge and skills in HIV/AIDS, Family Planning and MNCH services
• In-depth knowledge of approaches to quality improvement and health performance
• Demonstrated training and mentorship skills
• Proven leadership skills, as well as skills in training, facilitation, team building and coordination
• Strong change management, results-oriented and decision-making skills
• Excellent interpersonal, writing and oral presentation skills
• Ability to work in a complex environment with multiple tasks, short deadlines and intense pressure to perform
• Excellent systems management and organizational skills
• Demonstrated self-management (i.e. motivation, dealing with pressure, adaptability)
• Fluency in French and Haitian Creole, proficiency in English also desirable
• Excellent facilitation, oral and written communications skills
• Ability and willingness to travel around Haiti up to 30% of time
