The company is involved in manufacturing of building materials as well as performing construction projects utilizing the products manufactured by the company from our recently opened factory in Port au Prince. The company has grown quickly since the launch of its operations in 2011 and is now in need of an experienced Account Manager to join our growing team.
The successful candidate will be responsible for developing strong relationships with your portfolio of assigned customers, connecting with key business executives and stakeholders. You will liaise between customers and internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
Fonctions
Operate as the lead point of contact for any and all matters specific to your customers
Create effective presentation material and decks for your clients
Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Forecast and track key account metrics
Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
Assist with high severity requests or issue escalations as needed
Write Statement of Work (SOW), Engagement letters, Scope Changes
Qualifications Requises
Proven Account Management/Director or other relevant frontline sales experience
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive level
Experience in delivering client-focused solutions based on customer needs
Proven ability to manage multiple projects at a time while paying strict attention to detail
Excellent listening, negotiation and presentation skills
Fluent in English and French oral and written. Spanish is a plus
Strong MS PowerPoint, Word and Excel skills
Experience with Construction projects a plus
