Mission
This nursing position will facilitate the flow of patients through the continuum of care within the scope of comprehensive cervical cancer care delivery in Saint Marc area. Within the primary facility (Hopital Saint Nicolas), the RN-PCC will assure that patients receive the appropriate screening and treatment, monitor flow through the continual system, and catalyze intervention. The RN-PCC will be a liaison between the HSN clinical team and the CHWs to ensure patient follow up and quality care. In the event referral to complex care is needed, the RN-PCC will liaise with Social Workers/ Mental Health team as well as Oncology team based at HUM to determine next steps. They will use the population health management tool frequently to dictate next steps in treatment.

Specific Responsibilities:
• Liaise with MDs to determine follow up plan and communicates with CHW to ensure patient follow-up support
• Administratively coordinates care for established patients and serves as the primary point of care for these patients and their families.
• Develops and coordinates a system which organizes the flow of patients from initial appointment through completion of their care experience.
• Collaborates with nursing and physician teams to ensure appropriate appointments are secured in a timely manner
• Demonstrates attitudes and behaviors which contribute to the smooth coordination of care and enhances each patient's experience with HSN.
• Treats all individuals with dignity and respect and participates in activities to improve working relationships within the section.
• Actively participates in section activities such as staff meetings, supervisory meetings, patient satisfaction meetings etc.
• Manages workload and assignments effectively. Adapts well to changes and priority level of duties. Demonstrates flexibility with section and organizational need.
• Responds constructively to the needs of all those he/ she interacts with on a daily basis.
• Assesses and monitors customer satisfaction and responds promptly to voiced and identified concerns. Acts as an administrative resource/expert for all staff in the coordination of a patient's care.
• Communicates with staff complimentary/constructive feedback from self and others. Works collaboratively with section and HSN Clinic management in implementing strategies to see a statistically significant increase in patient satisfaction results each quarter.
• Works collaboratively with section management to actively investigate and remedy patient complaints received from within the staff, physicians, patient relations and members of other departments.

Qualifications
• Graduate of an accredited school of nursing; minimum of ADN, Bachelor’s Degree in Nursing preferred.
• Minimum of three years in nursing experience in patient care coordination, preferred experience within a recognized primary care center in the Artibonite area.
• Must be able to work independently, have demonstrated patient care planning and patient teaching skills and strong written and verbal communication skills.
• Computer proficiency and a working knowledge of Microsoft programs required
• Fluent in French, Creole and English is an asset

Overall competencies
• High interest on issues related to cervical cancer
• A useful field work experience (preferably in patient care coordination);
• Excellent organization, an ability to prioritize tasks and to plan own work;
• Ability to build and maintain a safe environment for the team;
• An ability to identify and quickly address the needs of a team;
• Ability to be innovative and creative to meet customer needs
• A taste for project work.
• Effective interpersonal skills.
• A great listening skills;
• A sense of leadership;

Position : Patient Care Coordinator - RN
Organization : Zanmi Lasante
Country : Haiti
Duty Station : Hôpital Saint Nicolas (HSN) at Saint Marc
Contact duration : 12 months

NB: To apply, please send a cover letter and cv to: