Local role you must be eligible to work in Haiti, please attach your resume in French and English.
After eleven years of operation, Digicel Group Limited has over 13 million customers across its 31 markets in the Caribbean, Central America and the Pacific. With revenues of US$2.2 billion, the company is renowned for delivering best value, best service and best network.
Digicel is the lead sponsor of Caribbean, Central American and Pacific sports teams, including the Special Olympics teams throughout these regions. Digicel sponsors the West Indies cricket team and is also the title sponsor of the Digicel Caribbean Championships and the “Copa de Naciones” Digicel. In the Pacific, Digicel is the proud sponsor of several national rugby teams and also sponsors the Vanuatu cricket team.
Digicel also runs a host of community-based initiatives across its markets and has set up Digicel Foundations in Jamaica, Haiti and Papua New Guinea which focus on educational, cultural and social development programs.
Digicel is incorporated in Bermuda and its markets comprise: Anguilla, Antigua & Barbuda, Aruba, Barbados, Bermuda, Bonaire, the British Virgin Islands, the Cayman Islands, Curacao, Dominica, El Salvador, Fiji, French Guiana, Grenada, Guadeloupe, Guyana, Haiti, Jamaica, Martinique, Nauru, Panama, Papua New Guinea, Samoa, St Kitts & Nevis, St. Lucia, St. Vincent & the Grenadines, Suriname, Tonga, Trinidad & Tobago, Turks & Caicos and Vanuatu. Digicel also has coverage in St. Martin and St. Barts in the Caribbean and has recently acquired a license in French Polynesia.

Responsible to ensure availability and optimal performance of systems that support the Business.
• Assure optimal processes for backup and recovery operations.
• Perform Storage Capacity planning.
• Participate in vendor and other trainings as assigned., localy or abroad.
• Ahdhere to departement incident and change management procedures.
• Adhere to ticketing system to fullfill requests.
• Adhere to Digicel IT security policies and procedures.
Administer Systems ( Server, Storage, Tape Libraries, Backup systems)
• Perform on a regular basis system recovery testings.
• Produce System related KPI reports.
• Troubleshoot any issues of Hardware and Operating systems
• Install /Configure/ Administer systems as required by Business.
• Implement Backup and Restore strategies as needed.
• Follow up with vendors/ manufacturer of System in case escalation is necessary.
• Maintain IT security policy in place, ensure compliance
• Familiar with Virtualization Technologies.

• University degree in computer science
• 2 to 5 years’ experience in IT support field
• System administration certification is a plus.(,Quantum, Oracle, Fujitsu,RED HAT,HP ect.)
• Experience in VMware is a plus.
• ITIL certification is a plus

Good knowledge in hardware and software IT based.
Good Interpersonal skills.
Broad knowledge of Server and Storage technologies.
Good knowledge of shell scripting
General knowledge of Data Center Operations.
Good knowledge of MS office Suite
Good knowledge of ITSM ( Information Technology Services Management)
Ability to transfer knowledge.
Ability to adhere to a ticket system to fulfill all requests.
Ability to work after hours.
Ability to work on an on call basis out of business hours.
Capacity to work under supervision of System Team Leader.
Capacity to troubleshoot issues.
Capacity to work under pressure.
Proficient in English.
Proficiency in Spanish is a plus.

Interested candidates are required to submit their resume by :
March 2nd, 2016.