The Information Technology (IT) Specialist is responsible for the IT needs of the Cap Haitian Office, including system installations, maintenance, support, and technical consultations to clients. He is responsible for ensuring that standards set by the DAI home office are followed and project solutions are the most efficient and cost effective. Responsibilities also include assisting in the setup, maintenance, and troubleshooting of the LAN (Local Area Network). Responsible for the setup, maintenance, and troubleshooting of client computers and peripherals such as printers and scanners. He will ensure that proper back up, anti-virus, and disaster recovery procedures are identified and followed and that end users have access to shared files, printers, and to email.

The IT Specialist will be responsible for the following detailed tasks, but not limited to:
• Local network maintenance and installation including cabling, switches/hubs and NIC configuration TCP/IP, NAT, TCP/IP printing, windows network and domain services on TCP/IP;
• WAN connectivity and maintenance (Internet connection and services);
• Server and server application maintenance and installation: Hardware integration, Windows server installation and maintenance, LAN and WAN connectivity, Lotus Domino and messaging system, FTP services, Symantec Antivirus Protection Corporate edition installation and maintenance;
• Client computer hardware and application installation and configuration, maintenance. Laptops, Desktops, MS Windows XP, MS Office Pro, Lotus Notes and other mail clients, Symantec AV and other project software;
• Provide user support;
• Manage all software;
• Check systems in order to optimize performance and to initiate recovery action after system failures;
• Make suggestions for network hardware and software system improvements;
• Create and Maintain effective inventory of IT and communication equipment; and
• Provide assistance in procurement and evaluation of all IT technical equipment.
• Provide training to the staff;
• Insure the evaluation of needs;
• Facilitate the integration of new employees and orientation on IT.
• Administer the IT department and overseeing IT Assistant
• Undertake other duties as assigned by the Operations Director

Qualifications:
• Bachelor’s degree in computer science
• Five (5) years of relevant professional experience.
• PC and Server support experience, especially with Windows Server & Windows Client operating systems.
• LAN, WAN and VSAT knowledge and experience.
• MS applications, MS Office, MS Project.
• Common client applications such as Adobe Acrobat.
• Basic IT troubleshooting skills and experience.
• Experience or basic knowledge of Lotus Notes Client Administration, and replication within a WAN preferred.
• VSAT setup and maintenance preferred.
• Cisco administrative experience preferred.
• Fluency in French and Haitian Creole required; English proficiency preferred.

Reporting:
The IT Specialist will report to the Operations Director.

To apply for of position, please submit your application including motivation lettre, resume than October 4, 2015 to hatitiavanse_humanresources@dai.com mentioning the position"Information Technology (IT) Specialist" Or by Haiti Feed the Future North-AVANSE
2, Rue Gérard, Babiole, Bréda
Haut-du-Cap/Cap-Haitien, Haiti(W.I.)
Or:haitiavanse_humanresources@dai.com