Sèvis Finansye FONKOZE, S.A. (SFF) is a Haitian non bank financial institution specializing in microfinance. Our aim is to lift families and communities out of poverty while operating in a financially self-sustaining manner. Today, we serve more than 200,000 clients through a network of 45 branch offices and 2,000 credit centers spread throughout all 10 departments of Haiti. FONKOZE employs over 800 full-time staff making us one of the largest private employers in Haiti.

We are looking for an Administrative Director responsible for all administrative activities of SFF, budget planning of operational and capital expenditures. The incumbent is an expert in making businesses function effectively and efficiently. The responsibilities include the coordination of administrative, managerial and technical services. Additionally, the position holder will build relevant policies to fully support the financial sustainability and strategic goals of SFF by implementing business strategies.

Essential Responsibilities & Accountabilities:

I. Strategic Planning
• Develop administrative strategic plan to support overall business plan for SFF.
• Play a major role in strategic planning and decision-making within SFF’s and provide sound professional input and oversight to the development, reform and change of administrative policies, systems and procedures to enable the Institution to maximize profits and minimize costs in a socially responsible and people-centered environment

II. Performance Management
• Plan and conduct new employee departmental orientation to foster positive attitude toward SFF’s goals to retain high performers.
• Collaborate with Training Manager to provide consultative services to work teams to coach the resolution of employee issues in the area of performance management.
• Manage the contract administrations, in strict collaboration with Legal advisor, as it relates to maintenance/operations; client, project and consultant contracts.
• Oversee and coordinate development of contract reports—financial and project scope.

• Develop and coordinate with the Training Manager the delivery of departmental training for employees—personal, professional, team development as per Individual Operating Plan (IOP).
• Manage all infrastructure and technological activities (either personally initiated or through subordinates) related to the maintenance of the facilities, office equipment and systems.
• Direct, plan and coordinate the work of IT, Logistics, Procurement, Fleet, Administration, and Safety & Security) including supervision and evaluation training and team building.
• Participates in effective management process by providing technical advices and supports to corporate committees.

III. Training and Development
• Collaborates with the Recruitment Specialist in recruitment of key staff
• Serves as a direct or indirect resource for the departments’ operational needs
• Trains and coaches staff members
• Motivates team members to ongoing learning and support them to work towards internationally recognized certifications and their Individual Operating Plan (IOP)
• Supports department environment that fosters personal and professional growth for all department members to encourage loyalty, openness of opinion and constant curiosity

IV. Administration
• Planning, organizing, directing support services within the department
• Work closely with the CEO to manage SFF’s organization effectively and efficiently
• Provide solutions to complex problems and work to resolve difficult issues between involved parties
• Analyze workforce needs

V. Budget Planning for Operational and Capital Expenditures
• Determine the annual budget of the Administration department
• Prepare and review reports for monitoring performance results
• Ensure transparent and understandable documentation
• Assess, design, develop and implements operational plans to meet SFF’s performance measures

Required Knowledge, Education and Experience
• University degree in Finance, preferable with major in Banking
• Master's degree or MBA preferred
• More than ten (10) years of experience in a position of increasing responsibility or equivalent combination of education and experience
• At least two years of experience in leading a team a highly skilled employees
• Experience in the Financial Services and banking industry
• Extended knowledge in the recordkeeping of the business transactions of a bank
• Profound knowledge in Excel
• Demonstrated desire to add significant value within an environment with great growth potential


Language:
• Haitian Creole
• French
• English

Key Competencies: Skills, Knowledge and Ability
• Leadership with teamwork orientation
• Interpersonal/coaching
• Effective communication
• Decision making
• Confidentiality and ethical
• Motivating
• Networking
• Thoroughness
• Analytical and technical capacity
• Problem analysis
• Problem solving
• Prioritizing and handling multiple tasks

Qualified and interested parties are invited to submit their resume, cover letter and diploma