Local role you must be eligible to work in Haiti, please attach your resume in French and English.
After eleven years of operation, Digicel Group Limited has over 13 million customers across its 31 markets in the Caribbean, Central America and the Pacific. With revenues of US$2.2 billion, the company is renowned for delivering best value, best service and best network.
Digicel is the lead sponsor of Caribbean, Central American and Pacific sports teams, including the Special Olympics teams throughout these regions. Digicel sponsors the West Indies cricket team and is also the title sponsor of the Digicel Caribbean Championships and the “Copa de Naciones” Digicel. In the Pacific, Digicel is the proud sponsor of several national rugby teams and also sponsors the Vanuatu cricket team.
Digicel also runs a host of community-based initiatives across its markets and has set up Digicel Foundations in Jamaica, Haiti and Papua New Guinea which focus on educational, cultural and social development programs.
Digicel is incorporated in Bermuda and its markets comprise: Anguilla, Antigua & Barbuda, Aruba, Barbados, Bermuda, Bonaire, the British Virgin Islands, the Cayman Islands, Curacao, Dominica, El Salvador, Fiji, French Guiana, Grenada, Guadeloupe, Guyana, Haiti, Jamaica, Martinique, Nauru, Panama, Papua New Guinea, Samoa, St Kitts & Nevis, St. Lucia, St. Vincent & the Grenadines, Suriname, Tonga, Trinidad & Tobago, Turks & Caicos and Vanuatu. Digicel also has coverage in St. Martin and St. Barts in the Caribbean and has recently acquired a license in French Polynesia.

Primary objective of the job:
• Manage day to day operations for NewCom Jamaica to deliver innovative Value Added Services that will maximize subscriber usage and improve revenue streams.
• Oversee operations in Haiti offices and drive target achievement.
• Build and drive NewCom team in Haiti to:
o Achieve Monthly Revenue targets;
o Create and develop new ideas for future services and improve on existing ones;
o Work with clients (Digicel or 3rd party) to assess service requirements, and identify and implement viable solutions to meet requirements;
o Troubleshoot and resolve service affecting issues.
Number of persons managed/supervised and their positions:
• (1) Project Manager

Main Duties and Responsibilities:
o Drive and achieve revenue targets within Haiti
o Oversee NewCom Haiti operations and drive target achievement.
o Help develop company plans and business strategies.
o Help manage company profitability in accordance with company’s product margin goals by working closely with relevant internal and external teams (i.e. Digicel; 3rd party providers etc.) to drive target achievement.
o Actively implement new service offerings for launch based on target audience, current service offerings and performance of current and past services.
o Help to identify and monitor known operational risks; overseeing steps to mitigate them and devising actions plans to tackle them if they ever become real issues.
o Work with clients (Digicel or 3rd party) to assess product requirements, and propose and implement viable solutions.
o Work with VAS business manager to develop relevant value added services for Haiti.
o Work with group operations to ensure all operational duties are completed.
o Work with Technical team to ensure timely delivery of product solutions for clients.
o Build solid relationships and liaise with key internal stakeholders to have NewCom services provisioned on Digicel’s Haiti network in a timely manner: VANs Team, Billing Team, MIS Team etc.
o Manage project manager to ensure all operational requirements to support commercials in Haiti are done and approved in a timely manner to support customer needs.
o Motivate team and implement HR policies
o Monitor competitors’ activities. Deploy strategies to maintain edge over other services.
o Other duties as assigned by the supervisor.

o Bachelor’s Degree in Business Administration, Marketing or an equivalent Business discipline.
o A minimum of 3 years’ experience in a Sales or commercial with an understanding of Value Added Service (VAS) role and responsibility for meeting revenue target in mobile telecommunications desired.
o A solid understanding and interpretation of finance and accounting: ability to analyze and interpret financial results including budget control.
o Understanding of analytics
o Knowledge of regulatory and other Compliance, product, and user related issues.
o Knowledge of
o Telecom as relates to Product and VAS offerings.
o Various VAS products, current trends, market dynamics and customer needs
o Demonstrated ability to manage teams and internal and external stakeholder relationship.
o Project Management experience would be a major plus

o The ability to lead and inspire a team to perform at the required levels to achieve the desired results.
o High level organizational and planning skills.
o Problem-solving and conflict management.
o Solid understanding of the complexity of the business and its fast-paced competitive environment.
o Superior strategic and analytic skills and ability to simply present complex topics.
o Sound interpersonal, communication and motivational skills.
o Strong communication skills, including written and verbal communication experience with senior management.
o Superb attention to detail and the ability to deliver results to tight deadlines in a fast paced and dynamic environment.
o Experience working in high-growth, performance focused environments
o Flexible and willing to adapt to constant changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
o Excellent negotiating and influencing skills including the ability to articulate progress, issues and recommendations in a concise manner.
o Capability in using Microsoft Office suite of applications
o Good skills in research and analysis
o Strong critical thinking and analytical ability
o Understanding of how to develop and implement business strategies

In return, you will have the opportunity to work in a fast-paced, enterprising environment, where your skills will be valued and rewarded. Digicel recognizes our staff and management team are largely responsible for our success to date. Digicel's unique culture is driven by an entrepreneurial style encapsulated by our Chairman, board of directors and management, all seasoned telecom executives and industry experts with vast experience in building, expanding and marketing mobile services globally.

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