Organizational Profile:
Partners In Health (PIH) is a nonprofit organization headquartered in Boston, MA, whose mission is to provide quality health care for the poor and marginalized in Haiti, Rwanda, Lesotho, Malawi, Peru, Mexico, Russia, Dominican Republic, and Navajo Nation. In addition, PIH has a growing network of affiliated organizations and initiatives in several other countries, including Nepal, Burundi, Mali, Liberia, and Togo. Through service delivery, training, advocacy and research, PIH works around the globe to bring the benefits of modern medical science to those most in need of it, to serve as an antidote to despair, and inspire others to do the same.
This is an exciting time for PIH. We are taking on immense challenges, and a newfound visibility has brought the opportunity to influence great change on the global stage. PIH seeks individuals committed to the mission and values (see PIH Values) of the organization to join the team.
Founded in 1985, at a small community clinic in Cange, PIH and Zanmi Lasante (ZL, our Haiti-based sister organization) pioneered a community-based model of care, hiring and training thousands of accompagnateurs to prevent illness, monitor needs and deliver quality health care to people living with chronic diseases such as HIV and tuberculosis. In partnership with the Haitian Ministry of Public Health and Population (MSPP), PIH/ZL has expanded to a total of 12 sites in the Central Plateau and the Lower Artibonite, serving a catchment area of 3.3 million people.

Overall Responsibilities:
The External Relations Coordinator is an important member of the PIH development and ZL teams, providing organization and logistics coordination for all visitors to ZL, and serving as a representative of ZL for collaborators, donors and other visitors. This individual’s primary responsibilities include logistics coordination; accompaniment of visitors; grant proposals and reports compiling; liaison with the ZL, Programs, Development and Communications teams.


Specific Responsibilities:

Work closely with the Development team to accommodate donor visits
Develop itineraries tailored to visitor interest, and schedule necessary meetings with staff.
Accompany visits for their duration.
Communicate with Boston-based Development teams to report on visits including needed follow-up and reports, billing needs, etc.
Work closely with the PIH Programs and Clinical teams in compiling program information for reports to donors and foundations.
Support Haiti team in coordinating with development to meet donor deadlines and requirements.
Help provide content for donors to development and communications departments. This may include photos of specific projects and sites and patient and student stories.
Work with Development Team to ensure continued involvement for all visitors to Haiti.
Work with local teams to coordinate and follow-up with requests for information from the Development and Communications teams.
Help manage external relationships around Cange social programs.
Serve as point of contact for general inquiries.
Follow-up about financial processes and needs for external partners.
Work with the ZL clinical teams as main point of contact to help with the clinical volunteer process, including:
Screening applications for clinical and non-clinical visitors that come through the Haiti Visitor Google Doc
Follow-up with applicants, and coordinate logistics as needed (including booking travel, transportation, lodging, etc).
Onboard and orient visitors to Haiti, including biweekly security briefings.
Maintain databases and up to date records of who is in country when.
Serve as a point of contact for all Haiti visitors (excluding HUM travelers), coordinating with the visitor and the logistics staff to: arrange airport pickup, food, lodging and transport for guests.
Coordinate trips for PIH leadership when in Haiti.
Greet and orient visitors and new staff when they arrive (excluding HUM travelers).
Lead regular orientation trips for new site based staff to ensure proper onboarding and understanding of local context.
Other activities as needed.

Qualifications:

Bachelor’s Degree required; background/interest in social science, area studies or public health preferred.
Demonstrated experience providing administrative or coordinative and logistics support in a field setting.
Excellent interpersonal skills required. Ability to interact professionally with culturally diverse staff.
Enthusiasm for global health and social justice.
Ability to work independently and take initiative; must be a quick learner, able to multi-task and easily adapt to changing circumstances.
Advanced organizational skills and capacity to handle multiple assignments and meet deadlines with attention to detail and quality.
Ability to effectively work on a team in a complex, fast-paced environment.
Demonstrated maturity and good judgment.
Fluency in English and French/Creole required.

Title: ZL External Relations Coordinator
Reports to: Zanmi Lasante Manager
Location: Central Plateau, Haiti