Background
Better Work is an innovative partnership program between the International Labour Organization (ILO) and the International Finance Corporation (IFC). It aims to improve labour standards and competitiveness in global supply chains. Better Work involves the development of both global tools and country level programs. The focus is on scalable and sustainable solutions which build cooperation between government, employers’ and workers’ organizations, and international buyers.

Improving labour standards in global supply chains is an important part of a pro-poor development strategy. Ensuring workers’ rights and entitlements are protected helps distribute the benefits of trade. Better Work supports enterprises in implementing the ILO core international labour standards and national labour law. This helps enterprises compete in global markets where many buyers demand compliance with labour standards from their suppliers. Improved labour standards also help enterprises be more competitive through higher productivity and quality. These benefits help build the business case and supplier support for improved labour standards.

In Haiti, Better Work is supported by the USDOL. The program has three components:
1) Enterprise assessments on (a) the principles of the ILO Declaration core international labour standards and Haitian labour law, and (b) quality and productivity;
2) Enterprise advisory and training services designed to support practical improvements; and
3) Stakeholder engagement and sustainability.
For more information about the project see www.betterwork.org

Function
Provide a variety of administrative and information technology support to the Better Work Haiti programme in Port-au-Prince/ Haiti with a particular focus on information technology to the delivery of Better Work’s core services (factory assessments, advisory services and trainings). With an increase of activities of the program in the north of the country1, ensure information technology services are equally delivered to factories across the entire country.

Supervision and Guidance
The position reports to the Better Work Haiti Chief Technical Adviser based in Port-au-Prince, Haiti. The position requires a high level of independence, judgement, initiative and creativity.

Responsibilities
- Provide timely support services to users in the use of computer hardware and standard software applications according to established guidelines and procedures
- Assist in the installation and upgrade of desktop hardware and software for the office
- Answer simple inquiries, provide assistance concerning basic computer-and network related use and questions, and if necessary, refer more complex problems to the supervisor
- Provide help to design and implement an automatic backup system and follow up a daily workstations data backup  Assist the coordination of marketing of marketing/PR plans for BWH's activities.  Coordinate marketing projects and media campaigns, such as the Multistakeholder's forum, OSH event..ect
- Handle day to day problems encountered by computer users, including problem diagnosis, hardware, software or operating system repair and testing
- Update HTML pages using various software packages and convert other information into web pages; Enter data into computer systems; assist in updating databases, websites, documentation systems such as workspace and STAR
 Assist the program in implementing its communications strategy through development of various communication materials such as newsletters, information brochures and other tools
- Perform other duties as assigned by the supervisor.

Education
Completion of secondary school education, plus some training in computers and computer systems.

Experience
Three to four years of experience in data processing, the use of software packages (including graphics software), computer systems and computer operations.

Languages
Excellent knowledge of the local language and one working language of the duty station and/or organization.

Competencies
- Ability to work accurately with data. Ability to use automated systems.
- Ability to perform reliable data entry and retrieval.
- Ability to follow administrative computer procedures reliably (e.g. backups, data security and system operations).
- Familiarity with personal computers.
- Strong knowledge of the computer operating systems of the office, and of the computer software packages used throughout the office.
- Excellent Team Skills
- Graphic design skills and/or video production skills are desirable but not required.
- Creativity to contribute to the needs of the program

GS4 - IT manager
Salary scale Gross Pens. (yearly HTG)
Salary Minimum 679,880
rising to Maximum 1,095,368

Salary scale Total net (Yearly HTG)
Salary Minimum 550,703
rising to Maximum 887,248

Resume and motivation Letter ONLY