The purpose of UMCOR’s Haiti mission is to provide emergency response, early recovery and transitional development assistance in the affected regions of Haiti. The Senior Operations Manager works under the UMCOR Haiti Head of Mission to lead the related units of logistics, procurement and security to support all UMCOR Haiti programming. The procurement unit also shares reporting with the Finance Director.

ESSENTIAL FUNCTIONS:

The Senior Operations Manager supports operations in UMCOR Haiti with the highest integrity, including overall management, strategy, implementation and quality enforcement of the logistics team, maintenance, asset inventory, in-kind stock management, fleet management, port clearance liaison and security activities. The Senior Operations Manager is responsible for enforcing all of UMCOR Haiti’s operating procedures with regard to quality control, conflict of interest policies and other policies outlined in the UMCOR Haiti manuals. This position is part of the Senior Management Team and necessitates the incumbent maintain close cooperation with all program sectors and other UMCOR Haiti work units. It requires open communication, teamwork, initiative, responsiveness, attention to detail, effective liaison and diplomatic skills with relevant Government of Haiti authorities and other appropriate external partners.



PRIMARY RESPONSIBILITIES:

• Lead overall operations for UMCOR Haiti including logistics, inventory, import of program goods, security, maintenance and other operational needs of the mission in order to meet emergency response, early recovery and transitional development programming, as well as develop mission operational capacity.

• Implement (and refine as needed) policies and procedures in conjunction with HoM and make more efficient all related systems and operations to ensure cost effectiveness and transparency.

• Take part in updating job descriptions for the unit, and recruitment processes as required.

• Directly supervise the Sr. Driver, Logistics assistant and give input to the performance evaluation cleaners and drivers as per policy.

• Coach the the Sr Driver and Logistics Assistant to increase their capacity and supervisory skills in managing the junior staff.

• Support the work of the Procurement Manager by coordinating the logistics functions with the procurement needs, suggest improvements to the procurement policy and procedures and centralized procurement planning in coordination with the Senior Management Team and Finance Director.

• Participate in bid selection committee as required. As with all procurement committee members, monitor the process and participate in lessons learned to improve the process.

• Train UMCOR staff in logistics and security policies/procedures and periodically test the security phone tree, and safety equipment. Monitor condition of safety equipment and ensure it is in good working order and staff trained on its use.

• Overall responsibility for negotiating and managing all service contracts and agreements for assigned services; obtaining HQ approval and legal advice as necessary

• Proactively ensure UMCOR offices and staff house are properly maintained, advise on renewal of equipment, repairs and maintenance

• Ensure all related business functions are in compliance with UMCOR’s standards, policies and procedures.

• To produce and submit monthly reports to the Head of Mission and Finance Director covering unit activities.

• Produce and submit other reports on activities as requested by the Head of Mission or Finance Director.

• Serve as lead contact with the UMCOR’s security contractors and the Security Advisor attend as needed related UN cluster meetings, ACT Alliance Security meetings and other relevant security or operations coordination groups.

• Take an active role in supplying updated documentation during the process of renewal of UMCOR Registration, updating NGO documents and annual application for the Franchise (Duty Free Status) including support to formulation and submission of importation list and knowing what other government documents are needed for NGO operations in country.

• Participate actively in senior management internal team meetings.

• Other duties as assigned by the Head of Mission.

• University degree of Management/Gestion
• 5 to 8 years of working with NGOs or other non-profit agencies
• 5 years of experience minimum of work in managing Operations
• Good knowledge of Microsoft Excel and Microsoft Word and other software application
• Capacities of reading, writing and to speak usually Creole, French and English
• 3 years minimum previous staff management experience

Capacity to work effectively and harmoniously with a team of colleagues from varied culture.

Starting salary will depend on skills and experience. UMCOR also offers benefits including medical and health insurance coverage.

All CV must be backed up with a letter of intention, copies of certificates and at least three references.