Position Title: Relationship Manager
Area: Management
Sub Area: Customer Service



Position Objective

• Direct responsibility for building your local GSG portfolio and elevating the presence of Citi and GSG within the country through disciplined calling and encouraging the outside Citi network to focus on your country
• Working closely with product partner across ICG to deliver one-Citi
• Develop both professional and personal relationships to solidify relationships with clients
• Capture all the GSG names that are present in your country

Key Responsibilities:

• Manage and grow a client portfolio that focuses mainly on TTS (Treasury & Trade Solutions) & Corporate Finance Products
• Support Senior RMs / Bankers on more complex client transactions
• Build strong relationships with client portfolio, increasing access to senior levels of the client organization
• Work closely with internal partners to develop innovative solutions to meet specific client needs
• Originate new opportunities for cross-sell and safeguard existing client business
• Implement calling plans, call tracking, and joint pipeline reviews with Senior RMs / Bankers to ensure maximum deal origination is taking place across your client portfolio
• Market and execute deals using a coordinated approach with relevant product partners
• Build Citi credit policy knowledge and understand how it is applied to client transactions
• Understand the dynamics of the local financial markets, banking industry and regulations and their impact on our clients
• Macro-market knowledge: know the players, size of the market, market share and other financial indicators
• Learn about the competition and be able to provide critical input to win transactions•
Development Value:

• The TTS(Treasury & Trade Solutions) and Corporate Finance plays a significant part of the local country revenues
• Opportunity to take a business development role within high-visible organisation
• Exposure to an open and multicultural working environment

Knowledge/Experience:

• Understanding of Banking products: Loans, FX, Derivatives, Cash Management, Trade
• Knowledge of Corporate and Structured Finance products
• Relationship coverage experience within banking or a financial services organization
Skills:

• Ability to work and partner effectively with product partners and Banking colleagues
• Strong communication skills (both written & verbal)
• Strong presentation skills
• Analytical skills: assimilating new information quickly and relating it to the needs of the clients
• Quick learner and has the ability to apply new products or services quickly and effectively
• Self motivated, highly ambitious and goal oriented
Qualifications:

• MBA qualification or business undergraduate degree advantageous (or equivalent experience)
• At least 6 years of professional experience
• Excellent business development and relationship management skills
Competencies

• Proactive, success & results oriented
• Respect for compliance & control
• Analytical
• Planning & organization
• Teamwork & communication
• Influence & persuasiveness
• Flexibility and adaptability
• Be challenging, be provocative