Living Water International exists to demonstrate the love of God by helping communities acquire desperately needed clean water, and to experience "living water"—the gospel of Jesus Christ—which alone satisfies the deepest thirst.



In 1990, we set out to help the church in North America be the hands and feet of Jesus by serving the poorest of the poor. More than a billion people in the world live on less than a dollar a day. 783 million people lack access to safe drinking water.



For all practical purposes, these statistics refer to the same people; around the world, communities are trapped in debilitating poverty because they constantly suffer from water-related diseases and parasites, and/or because they spend long stretches of their time carrying water over long distances.



In response to this need, we implement participatory, community-based water solutions in developing countries. Since we started, we’ve completed more than 14,000 water projects (and counting!) for communities in 26 countries.



It all began in 1990, when a group from Houston, Texas traveled to Kenya and saw the desperate need for clean drinking water. They returned to Houston and founded a 501(c)3 non-profit. The fledgling organization equipped and trained a team of Kenyan drillers, and LWI Kenya began operations the next year under the direction of a national board. That pattern continues today; we train, consult, and equip local people to implement solutions in their own countries. Remembering the life-changing nature of that first trip in 1990, we also lead hundreds of volunteers on mission trips each year, working with local communities, under the leadership of nationals, to implement water projects. It's hard to know which lives are changed more—those "serving" or those "being served." Our training programs in shallow well drilling, pump repair, and hygiene education have equipped thousands of volunteers and professionals in the basics of integrated water solutions since 1997.

Key Responsibilities:
• Responsible for reception duties;
• Handle requests for information and data and resolve administrative problems and enquiries;
• Support the Country Director with administrative needs including travel arrangements, reports, meeting minutes, etc.
• Prepare and maintain purchase requisitions, matching suppliers to fulfill purchase orders;
• Establish and maintain a secure employee database, including manual files, for human resources and the administration function in accordance with LWI standard procedures;
• Together with the Country Director develop and implement the human resources policies such as conditions of employment, performance management, training and development and disciplinary procedures;
• Monitor the appraisal process and issue letters on performance in accordance with LWI policy;
• Coordinate all local recruitment requests, in consultation with line management:
o provide advice and assistance with writing job descriptions;
o identify media/advertising sources and advertise vacancies in accordance with recruitment procedures, and deal promptly with all recruitment-related correspondence;
o Schedule and participate in all interviews;
o Complete reference checks and in consultation with the Country Director prepare contracts of employment;
o Inform unsuccessful candidates;
o Manage the induction /orientation program for all new and replacement employees;
o On completion of employment conduct exit interviews.
• Advise the Country Director on all aspects of the Labor Act ensuring that LWI Haiti adheres to the correct legal context, local practice ensuring LWI policies are considered on matters of employment practice (including salaries) for national staff;
• Together with the Country Director develop and implement the human resources policies such as conditions of employment, performance management, training and development and disciplinary procedures;
• Manage all aspects of payroll administration from payroll preparation to payment to employees;
• Timely remittance of statutory payments to the relevant government authorities;
• Provide advice and assistance to all employees on pay and benefit systems;
• Establish and maintain a secure employee database, including manual files, for human resources and the administration function in accordance with LWI standard procedures;
• Facilitate immigration procedures for expat staff including work permits, visas, and travel document acquisitions;
• Monitor the appraisal process and issue letters on performance in accordance with LWI policy;
• Together with the Country Director handle complaints, disputes and grievances from staff, gathering the information, documenting and filing appropriately and if necessary consulting with a labor lawyer;
• Receive, record, and summarize leave (all types of leave) forms, and update the leave schedule regularly;
• Promote and maintain good employee and labour relations with the staff through various activities and intervention;
• Assist in promoting opportunities to encourage good practices among staff and in identifying issues/themes that would improve LWI administrative policies and procedures;
• Contribute towards promoting and adhering to LWI purpose, basis of faith, core values and operating principles;
• Ensure that human resources and administrative systems for the program are implemented properly and that staff comply with the required policies and procedures,
• Other tasks as assigned.

• Must support Living Water’s Christian identity and values;
• Degree in Human Resources/ Business Administration or equivalent;
• At least 3 years HR experience;
• Extensive knowledge of the Haiti Labor Act;
• Proficient in Microsoft programs;
• Fluency in reading, writing and speaking English. French, Haitian Creole, a plus;
• Ability to maintain a high level of accuracy and confidentiality concerning all office information;
• Good verbal and written communication skills, as well as a diplomatic approach when dealing with people;
• Well structured and organized in coordinating and tracking tasks on-time;
• Good attention to detail and good Customer Service skills;
• Works well under pressure and respectful of others.

Core Characteristics:
These principles guide and identify us as colleagues and representatives of Living Water:
• Honor God
• Develop People
• Pursue Excellence
• Be Good Stewards

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