The US Agency for International Development (USAID)-funded Appui à la Valorisation du Potentiel Agricole du Nord, à la Sécurité Économique et Environnementale program (AVANSE) is a five-year, $87.8 million project designed to catalyze inclusive, sustainable economic growth in a potentially highly productive agricultural area. The program is based in Haiti’s Northern Corridor / Cap-Haïtien and works to increase agricultural incomes.
The AVANSE Project team is seeking a highly motivated and skilled individual with experience in Information Technology to join its team.

IT Assistant is responsible for oversight of IT needs for all offices under the specific contract, System installations, maintenance, support and technical advice to users. IT assistant is responsible for ensuring that DAI established standards set by the DAI home office are followed and that proprietary project solutions are efficient and cost effective. Responsibilities also include the oversight of LANs (Local Area Networks) at the various project offices. He/she will ensure that proper back up, anti-virus and disaster recovery procedures are identified and followed and that end users have access to shared drives, printers and email.

Specific tasks

Specific Primary Responsibilities:

•Local network maintenance and installation (cabling, HUBs and NIC configuration TCP/IP, NAT, TCP/IP printing, windows network and domain services on TCP/IP);

•Wan connectivity and maintenance (internet connection and services, leased line, ISDN and Dial-up connection and devices configuration and maintenance);

•Server and server application maintenance and installation (hardware integration, windows 2008 server installation and maintenance, LAN and WAN connectivity, Lotus Domino and messaging system, FTP services, Kaspersky Anti-virus);

•Users computer hardware and application installation, configuration and maintenance (Laptops, Desktops, MS Windows 7, MS office suite, Lotus Notes and other mail clients, Kaspersky AV);

•User support;

•Provide assistance and procurement and evaluation of all technical equipment (including phones, copiers, etc.);

•Administer IP PBX extensions;

•Maintain IP PBX hardware and phones;

•Assist local office managers in properly inventorying IT equipment;

•Advice in procurement process. Deliverables:

•Stable and functional LAN environment;

•Functional network services that include but are not limited to email, printing and file sharing capabilities, access to the internet and remote access capabilities;

•Timely and customer-oriented support to end users.

Technical Knowledge requirements:
• PC and server support experience;
• Knowledge of windows server & Windows client operating system;
• Knowledge of Windows network services: AD, DNS, DHCP, Print and file sharing;
• Experience of basic knowledge of Lotus Notes client Administration, and replication within a WAN;
• Knowledge of backup and restore services;
• Physical and logical LAN and WAN infrastructure principles;
• Communication and equipment and VPN services.

To apply for any of these positions, please submit your application including motivation letter, resume and copy of diplomas no later than September 8, 2014 to: haitiavanse_humanresources@dai.com mentioning the position “IT Assistant” in the subject line.

Or by mail:

Haiti Feed the Future North – AVANSE
2, Rue Gérard, Babiole, Bréda
Haut-du-Cap | Cap-Haïtien, Haïti (W.I.)