Local role you must be eligible to work in Haiti, please attach your resume in French and English.
After eleven years of operation, Digicel Group Limited has over 13 million customers across its 31 markets in the Caribbean, Central America and the Pacific. With revenues of US$2.2 billion, the company is renowned for delivering best value, best service and best network.
Digicel is the lead sponsor of Caribbean, Central American and Pacific sports teams, including the Special Olympics teams throughout these regions. Digicel sponsors the West Indies cricket team and is also the title sponsor of the Digicel Caribbean Championships and the “Copa de Naciones” Digicel. In the Pacific, Digicel is the proud sponsor of several national rugby teams and also sponsors the Vanuatu cricket team.
Digicel also runs a host of community-based initiatives across its markets and has set up Digicel Foundations in Jamaica, Haiti and Papua New Guinea which focus on educational, cultural and social development programs.
Digicel is incorporated in Bermuda and its markets comprise: Anguilla, Antigua & Barbuda, Aruba, Barbados, Bermuda, Bonaire, the British Virgin Islands, the Cayman Islands, Curacao, Dominica, El Salvador, Fiji, French Guiana, Grenada, Guadeloupe, Guyana, Haiti, Jamaica, Martinique, Nauru, Panama, Papua New Guinea, Samoa, St Kitts & Nevis, St. Lucia, St. Vincent & the Grenadines, Suriname, Tonga, Trinidad & Tobago, Turks & Caicos and Vanuatu. Digicel also has coverage in St. Martin and St. Barts in the Caribbean and has recently acquired a license in French Polynesia.

Primary objective of the job:
Responsible for the detection, analysis, resolution, measurement, and prevention of all Revenue Assurance problems and Product Fraud problems. This involves ensuring that all network usage is appropriately recorded, billed and collected timely. Assist the Manager in analyzing data for trends that identify revenue streams being compromised.
Main Duties and Responsibilities:
• Detect, Analyze, Measure, and Resolve all Revenue related problems involving procedures, systems, and personnel.
• Report all Revenue related problems, their impact to the company, their root cause, the identified resolution, the status of the resolution to Digicel executives.
• Reconciling daily usage process from Network Equipment to Mediation to Rating to Billing/Settlement
• Conducting ongoing review of new offers and product launches to prevent Usage errors.

• Minimum 4 year College degree in Computer Science, Engineering, Telecommunications or another related technical degree.
• Proven experience using SQL, PL/SQL and UNIX
• Must have at least 2 years experience in Telecoms.

• Must be able to communicate effectively both orally and through email and other written communication.
• Must be able to understand Telecom systems and networks, eg. Billing, Mediation, Collections, Customer Care, Provisioning, Telecom Networks, Signaling concepts, VOIP, IP Networks.
• Advance database query skills including: sub-queries, inner and outer joins, DDL, DML and PL/SQL scripts.
• Attention to detail, with a background across data analysis: Advanced MS Office products skills, especially MS Excel and MS Access.
• Excellent analytical, creative and problem solving abilities.

In return, you will have the opportunity to work in a fast-paced, enterprising environment, where your skills will be valued and rewarded. Digicel recognizes our staff and management team are largely responsible for our success to date. Digicel's unique culture is driven by an entrepreneurial style encapsulated by our Chairman, board of directors and management, all seasoned telecom executives and industry experts with vast experience in building, expanding and marketing mobile services globally.

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