Prior to the January 12th earthquake, Haiti was the largest Country Program in LACRO, with an approximate annual budget of $25M and a national staff team of over 300 people. In the response to the January 12th earthquake, the Country Program has increased dramatically in terms of annual budget and staff, particularly in Port-au-Prince. There are currently two large offices in Haiti (Port-au-Prince and Les Cayes) and four smaller offices: Port au Paix, Gonaives, Jeremie and Miragoine.

In May 2010, CRS initiated a shift from work in camps to communities. The objective of the community resettlement and recovery program (CRRP) is to resettle up to 25,000 displaced families in their communities of origin. This 3-year, US$ 30 million integrated program includes the following components: housing & community infrastructure (repairs, demolition and new construction), water, sanitation and hygiene (infrastructure, water provision, solid waste management and hygiene promotion), livelihoods recovery, and protection & education. The program is currently being implemented in five different communities in metropolitan Port-au-Prince.

Primary Responsibilities:
The Area Coordinator provides leadership to a team of multi-sectoral staff and, in coordination with the Technical Managers/Advisors, is responsible for the appropriate and timely implementation of all CRRP components in the area of his/her responsibility. S/he represents CRS at relevant meetings liaising closely with local government, partners, and other NGOs in the area.

Specific Responsibilities:
Management and Supervision
o Provide leadership to a CRRP area team of 20-25 staff, including sectoral program staff and support staff, ensuring that the team works together in integrated and participatory way.
o Ensure the direct supervision of 4 staff members: M&E Officer, Community Liaison Officer (CLO), Psychologist and Admin & Operations Assistant.
o Directly oversee the activities of the M&E Officer to ensure that support is being given to data collection and the implementation of new ICT4D technologies, as per the needs of donor and/or CRS requirements and in compliance with DMER processes and tools.
o Directly oversee the work of the CLO which should seek to guarantee appropriate communication with the target population throughout the entire process of planning, implementing and evaluating program activities.
o Directly oversee the work of the psychologist by ensuring that the activities being implemented work towards achieving the DIP and foster active collaboration with the Technical Advisor for Protection.
o Directly oversee the activities of the Admin & Operations Assistant to ensure that CRS procedures are respected within the sub-office and ensure that the area team has all the necessary MQ support required for swift program implementation.
o Ensure the indirect supervision of the Livelihoods, WASH and Housing and Community Infrastructure (HCI) teams, per CRRP guidance on supervision/ management roles and responsibilities.
o Communicate with the area team on a weekly basis and ad hoc as needed, to ensure a platform for sharing CRS structure, policies and procedures, as well as facilitating security and cross-sectoral information.

Program Quality:
o Actively seek out opportunities to foster cross-sectoral work and to encourage teams to work towards an integrated community development approach.
o In accordance with CRRP guidance on supervision/management roles and responsibilities, facilitate active collaboration between the area team and Technical Managers/Advisors to ensure effective coordination of activities, which takes into account any changes in strategy or implementation issues in the field.
o Ensure effective communication of activities within the area, including the generation of biweekly program progress reports by sector and appropriate follow up and clarification to the CRRP team as needed.
o Ensure accountability of the program towards all program participants and community members, including disclosure of targeting criteria and the objectives of the program.
o In partnership with the communication and accountability teams, ensure the consistent and appropriate messaging and visibility of all CRS activities in communities where CRRP is being implemented.
o Take the lead for lead emergency preparedness and response activities in the area, when needed.

Management Quality and Staff Security:
o Ensure that guidelines in the CRS operations manual are respected with regard to procedures on HR, inventories, office materials/supplies, building maintenance, petty cash, hiring day laborers, administration, etc.
o Ensure that the security protocols for the area office are respected, including the management of a phone tree system and effective security incident reporting.
o Coordinate actively with the CRS security department and consistently monitor security in the area to ensure the safety of CRS staff and assets. Report changes in trends to supervisor and security focal person.
o Review all disbursement requests for programming activities within the area, making sure that they are clearly drafted and relevant to the CRRP strategy.
o Ensure all CRS staff, day laborers and partners have signed the Code of Conduct.
o Ensure the effective management of program materials, office assets and petty cash. This includes making sure that the area staff receive the necessary support to conduct these oversight functions, and that independent counts/inventories are conducted on a regular basis.

Partnership, Representation and Coordination
o Represent CRS at the local authority level, including with the mayor’s office to ensure good relations, continuous access to the CRRP areas, and opportunities for expansion.
o Maintain close collaboration with local partners implementing CRRP activities in the target area, seeking to reinforce partner capacity where possible.
o Facilitate the processing of partner liquidations and ensure that CRS finance and programming staff provide appropriate levels of support to the local partner teams.
o Coordinate program activities with other NGOs and actors in the areas, seeking to avoid duplication and identify possible synergies.
o In collaboration with the CLO and accountability team, implement a strategy which aims to increase community actors’ familiarity with CRS’ mission, principles, values and programming methodologies and strategies.
o Coordinate field visits for donors and other visitors to see program activities and meet program participants.

HR and Staff Development
o Ensure the broad orientation of all team members in CRS’ mission and vision, values based behaviors, and organizational culture.
o Ensure efficient appraisal and coaching strategies to facilitate the improvement of staff capacities and competencies using objective standards.
o Support staff in their pursuit of learning and an enhanced skill set through CRS Learns, additional courses, and other tools.
o Promote a culture of respect, learning, professionalism and excellence on the team.
o Identify talent and provide on the job learning and other growth opportunities to develop new leaders in the country program.
o Prepare Performance Improvement Plans with underperforming staff.
o Work to develop the capacities of staff within the area offices so that they are enabled to progressively assume more responsibility.

Program Manager Competencies:
Each Program Manager is expected to have the following competencies to fulfill his or her responsibilities and achieve the desired results:
• Sets clear goals and manages toward them
• Collaborates effectively with staff and stakeholders
• Manages financial resources with integrity
• Applies program quality standards to project design and organizational learning

Emergency Competencies:
Each CRS staff member working in emergencies is expected to have the following competencies to fulfill his or her responsibilities and achieve the desired results:
• Communicates strategically under pressure
• Manages stress and complexity
• Actively promotes safety and security
• Manages and implements high-quality emergency programs


Supervisory Responsibilities:
- The Area Coordinator directly supervises the M&E Officer, Community Liaison Officer (CLO), Psychologist and Admin & Operations Assistant.
- The Area Coordinator indirectly supervises the Livelihoods, WASH and Housing and Community Infrastructure (HCI) staff.

Key Working Relationships:
Internal: Deputy Head of Programs, Head of Programs, other Area Coordinators, Program Managers and Technical Managers/Advisors (for WASH, HCI, Livelihoods, Protection & Education, Accountability and M&E), MQ Managers (for finance, administration, procurement, human resources and fleet)
External: Local government, other humanitarian organizations (UN, NGOs, etc.), implementing partners, program participants and community members.

Personal/Professional Skills:
1. Ability to coordinate and motivate effectively as part of a team.
2. Strong analytical, financial and organizational skills.
3. Ability to lead a team with a high level of respect and acceptance of dynamics within challenging communities.
4. Experience in project management, including M&E and donor reporting.
5. Strong representational and advocacy skills with partners, media, local government, and donors.
6. Excellent written and spoken communication skills in French and Haitian Creole. Strong communication skills in English, both written and spoken, highly desirable.
7. Strong computer skills (MS Word, Excel, Outlook and Power Point) and experience applying innovative IT to relief and development work.

Qualifications:
1. B.A. degree (Masters preferred) in international relations, international development, management or related field or equivalent experience.
2. At least 5 years experience working with International Organizations in a position of responsibility; experience working in Christ Roi, Solino, Mais Gate, Carrefour or Petionville a strong advantage.
3. Proven ability to lead and mentor staff and to be an effective supervisor of staff of varying levels of responsibility; two years experience in supervising teams of 20 or more staff recommended.
4. Demonstrated abilities in managing financial and material resources, including liquidations.
5. Experience with capacity strengthening and partnership building.
6. Demonstrated knowledge of CRS program quality standards, guiding principles and approach.

Interested candidates should send their curriculum vitae with a cover letter, and copy of certificates with the mention of C-AC-1212