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Introduction


Fonctions

• Receive e-mail requests or telephone requests

• Prepare quotations and send to customers

• Prepare catalogs and send to customers via e-mail or physically

• Call customers for follow-up

• Close sales and ensure timely delivery

• Ensure that customer pays invoice

• Search for new sales leads and new customers

• Visit customers at their Office with catalogs

• Maintain a positive and friendly attitude with customers and co-workers

• Prepare merchandise for delivery

• Write list of products that customers ask and that we don’t have

• Good knowledge of all company’s products and services

• Promote company products and services

• Report on products that have great demand to avoid out of stock

• Collect payment cash and checks from customers (optional)

• Prepare cashier reports at end of day (optional)

• Send weekly reports to manager


Qualifications Requises

Minimum education: 2 years of College (University)

Minimum work experience: 1 year (optional)



Skills:



• Good verbal communication skills (be able to convince customers over the phone)

• Good writing skills (write e-mails and letters to customers without grammatical errors)

• French is a must (English is a plus)

• Sales oriented skills (ability to negotiate and close deals)

• Computer Skills:

o Knowledge of e-mail, Excel, Word, Adobe PDF

o Ability to manage photos and other files as attachments

o Ability to use computer as a sales tools

• Human skills:

o Ability to work as a group

o Ability to follow written instructions

o Ability to manage various tasks at the same time

o Ability to prioritize work flow


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