Introduction
Fonctions
• Receive e-mail requests or telephone requests
• Prepare quotations and send to customers
• Prepare catalogs and send to customers via e-mail or physically
• Call customers for follow-up
• Close sales and ensure timely delivery
• Ensure that customer pays invoice
• Search for new sales leads and new customers
• Visit customers at their Office with catalogs
• Maintain a positive and friendly attitude with customers and co-workers
• Prepare merchandise for delivery
• Write list of products that customers ask and that we don’t have
• Good knowledge of all company’s products and services
• Promote company products and services
• Report on products that have great demand to avoid out of stock
• Collect payment cash and checks from customers (optional)
• Prepare cashier reports at end of day (optional)
• Send weekly reports to manager
Qualifications Requises
Minimum education: 2 years of College (University)
Minimum work experience: 1 year (optional)
Skills:
• Good verbal communication skills (be able to convince customers over the phone)
• Good writing skills (write e-mails and letters to customers without grammatical errors)
• French is a must (English is a plus)
• Sales oriented skills (ability to negotiate and close deals)
• Computer Skills:
o Knowledge of e-mail, Excel, Word, Adobe PDF
o Ability to manage photos and other files as attachments
o Ability to use computer as a sales tools
• Human skills:
o Ability to work as a group
o Ability to follow written instructions
o Ability to manage various tasks at the same time
o Ability to prioritize work flow
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