After nine years of operation, Digicel Group Limited has 10.8 million customers across its 32 markets in the Caribbean, Central America and the Pacific. With revenues of US$2.2 billion, the company is renowned for delivering best value, best service and best network.

Digicel is the lead sponsor of Caribbean, Central American and Pacific sports teams, including the Special Olympics teams throughout these regions. Digicel sponsors the West Indies cricket team and is also the title sponsor of the Digicel Caribbean Championships and the Copa de Naciones Digicel. In the Pacific, Digicel is the proud sponsor of several national rugby teams and also sponsors the Vanuatu cricket team.

Digicel also runs a host of community-based initiatives across its markets and has set up Digicel Foundations in Jamaica, Haiti and Papua New Guinea which focus on educational, cultural and social development programmes.

In 2004, Digicel developed Digicel Rising Stars – an annual talent show to support aspiring young music artists in the Caribbean. The show has spanned the Eastern Caribbean, Haiti, Jamaica and Trinidad & Tobago ranking as one of the top-rated shows.

Digicel is incorporated in Bermuda and its markets comprise: Anguilla, Antigua & Barbuda, Aruba, Barbados, Bermuda, Bonaire, the British Virgin Islands, the Cayman Islands, Curacao, Dominica, El Salvador, Fiji, French Guiana, Grenada, Guadeloupe, Guyana, Haiti, Honduras, Jamaica, Martinique, Nauru, Panama, Papua New Guinea, Samoa, St Kitts & Nevis, St. Lucia, St. Vincent & the Grenadines, Suriname, Tonga, Trinidad & Tobago, Turks & Caicos and Vanuatu. Digicel also has coverage in St. Martin and St. Barts in the Caribbean and has recently acquired a license in French Polynesia

Responsible for ensuring that sales target are met through attracting new customers as well as retaining the existing assigned customers within the sector. She or he will work as a liaison between Customers and Digicel for good account management
• Achieve monthly assigned sales targets.
• Identifying and establishing contact with potential customers proactively
• Maintain relationship with customers.
• Maintain customer database
• Providing feedback on visits on a periodic basis.
• Update CCA with required customer details.
• Presenting and selling company services and products to new customers.
• Develop/Manage/Maintain relationship with Corporate customers
- Follow up and resolve complaints
- Ensure customer treatment is appropriate
- Continuous involvement in Corporate Social activity
• Assist in executing Corporate Sales individual channel strategy.
• Research & report on competitor activity.
• Manage/minimize churn and debtor exposure.
• Monitors competition and market conditions.
Any others assigned tas

• A diploma or degree in Business
• At least three years in sales or Sales support, preferably in Telecommunications and FMCG.
• Excellent customer service skills.
• Able to meet fixed deadlines and work under pressure.
• Excellent verbal and written communication skills.
• Good computer skills, especially in MS Office.
• Experience in developing sales strategies, tactics and performance metrics.
• Solid business acumen and ability to understand varied business models.
• Relies on experience and judgment to plan and accomplish goals.
• Capable of Maintaining relationship with customers
• Performs a variety of tasks.
• Good Knowledge of local market and the telecoms technology.
• Have a car available and a valid driving license.
• Excellent interpersonal skills
• Good negotiation skills
• Good Planning and Organisational Skills
• Excellent networking skills
• Highly motivated ,and active
• Positive individual and a hard worker.
• Highly sociable
• Good analytical skills
• Entrepreneurial attitude, leadership ability and team player

CV en francais et anglais + lettre de motivation