A Program Managers’ primary focus is to optimize the implementation a program with a multifaceted technical scope and requiring specific deliverables to demonstrate success. To do so, Program Managers are responsible for the planning, estimation, execution, monitoring, and controlling of all program activities.
Ultimately, Program Managers are responsible for the on-time, on-budget, and quality completion of their program. Successful program planning requires the Program Manager to evaluate high-level technical information from multiple technical teams and create detailed plans to manage the delivery of a program. The program scope may be progressively elaborated throughout the program life cycle, though Program Managers should attempt to keep change to a minimum. Program Managers should expect change and implement processes to manage and control it. The Program Manager is responsible for monitoring and controlling program scope, costs, quality, communications, risk, and procurement throughout program implementation. For the Program Manager, effective management requires generating a team-based atmosphere and managing technicians, specialists, and administrative and operational personnel to work in unison to complete program deliverables. The Program Manager’s leadership style should focus on task delivery in accordance with the overall strategy set by the Technical Director or Program Sponsor to meet the program success criteria.

• Seek direction and training on compliance issues from the Boston-based compliance team and PMO as necessary; implement processes and procedures to assure the program follows the terms and conditions set forth in the contract throughout program planning, start-up, implementation, and close- out;
• Adeptly manage the relationship with the donor as the primary ZL point-of-contact, addressing administrative and financial questions, wisely funneling donor questions to internal colleagues, and proactively informing and stewarding the donor to generate a mutual trust and comprehensive understanding of the program
• Maintain the inventory of program supplies and equipment; update with each program purchase and every 6 months
• Follow internal procedures for purchase requests, including creating a procurement plan, filling out requisition forms, reviewing quotes and budget capacity, and signing off on purchases.
• Implement required ZL policies and procedures
• Adeptly use Microsoft Project to manage the program plan, track changes and activity completion, identify and manage risks, constraints and resource utilization, and perform earned value analysis (EVA)
• Submit a monthly dashboard to the PMO ; effectively use 75% of the PMO tools; provide secondary support to Finance in timesheet collection as needed
• Ensure that required narrative, indicator, and financial reports are appropriately review by program team members and submitted on time and in compliance with donors’ standards

PLANNING & STRATEGY
• Collaborate with the Technical Director and Technical teams in creating the program’s Technical Approach, advising on how to most efficiently translate technical strategies into realizable activities

Program Managers lead these planning activities in order, with the support of the program team:
1. Define work
2. Define activities
3. Sequence activities
4. Determine interdependency of tasks
5. Establish resources
6. Determine activity durations
7. Evaluate activity costs
8. Create Schedule

MONITORING & CONTROLLING
FINANCIAL
• Work with the Financial Analyst to ensure all activities and related expenses are carried out efficiently and in accordance with donors’ and PIH/ZL’s standards and regulations
• Ensure the consistency, inclusion and accuracy of costs and that they comply with PIH/ZL’s and donors’ policy, where appropriate; and work with staff in developing budgets for technical activities as necessary;
• Proactively analyze budget vs. actual and projected financials to assure accuracy and assess opportunities to adjust spending for more efficient program success

ACTIVITY
• Assure quality completion of all project activities
• Under the direction of the Technical Director, aid in the efficient collaboration between the Under the direction of the Technical Director, provide team leadership and management to ensure successful and efficient collaboration between the operational and technical teams, integrating the nuts and bolts of program implementation with the content of the technical implementation;
• Manage communication between the technical, management, and operations teams to monitor and control the program work plan’s execution in line with program’s budget
• Leverage regular program team meetings and monthly individual team member narrative reports to accurately construct narrative reports as required by donors
• Discusses opportunities or needs to make adjustments to the program work plan with the Technical Director and PMO before contacting donors officially

INDICATORS
• Facilitate collaboration between Technical Director and M&E on indicator monitoring and reporting
• Support the Technical Director’s re-planning of activities when indicator variance is greater than +/- 10% to assure project success and a strategic and efficient use of project funds

• Minimum 2-3 years of work experience managing public health projects, with a background in project management
• A degree in Business Administration, Management or similar and formal Project Management training preferred
• Ability to resolve conflicts and complex political scenarios professionally and adeptly
• Proven ability to provide coaching and mentoring to reports of varying levels of experience.
• Ability to work in complex settings and managing competing priorities
• Thorough understanding and adept usage of team building approaches
• Advanced proficiency in oral and written English, and Haitian Creole or French
• Ability to communicate effectively within the program’s management team and with HQ.
• Advanced skills in organizing, analyzing, and presenting information in Microsoft Word, Excel, and PowerPoint; Experience and strong skills in using Microsoft Project to plan and track program activities, and manage program resources
• Thorough understanding of contract compliance and implications, ability to interpret, follow, and advise on contract terms of assigned programs to strategically influence program design, planning, implementation, and close-out
• Demonstrated humility, and ability to foster team work and lead by example.

Preferred Qualifications
• Experience managing contracts and cooperative agreements.
• PMP Certification is a plus.

-Resume
- Motivation's letter
- Master's Degree, Bachelor's Degree