The Integrated Security Work Force Radio Room in Port au Prince falls under the responsibility of the Chief Security Officer and supports all UNSMS personnel in Haiti by effectively monitoring radio and other telephonic communications systems in case of an emergency. The Radio Operators provide a variety of services including vehicle tracking, radio checks, disseminating security broadcasts/advisories, transmitting, and receiving radio messages, etc.

The Integrated Security Work Force Radio Room Supervisor reports directly to the assigned international security officer and has the following duties and responsibilities:

Provide technical supervision to all radio operator personnel.
Provide administrative advice to radio operators in close collaboration with other units.
Ensure radio rooms are fully operational 24/7/365.
Ensure that communication systems are always monitored (HF, VHF, satellite phone, cell, email).
Receive, record and broadcast messages; monitoring / follow-up of field missions; maintaining radio equipment; inventory of radio equipment.
Ensure that the logbook is kept up to date and accurate.
Properly inform team members; Provide assistance to all BINUH and UN AFP personnel
Monitor security conditions and notify staff of all security advisories.
Report any irregularities to his supervisor and the applicable chain of command.
Assist in the professional training of national radio operators.
Conduct as requested by the Security Section all communication controls requested.
Ensure proper radio procedures are followed.
Prevent and report any misuse or damage to communications equipment.
Ensure that all radio station attendances are recorded and maintain proper work discipline.
Ensure all relevant contact details/directories are posted.
Maintain a training/coaching record
Report any breach of discipline.
Maintain Radio Room equipment in good working order.
Prepare radio operator assessments.
Ensure that contact lists are developed and kept up to date.
Prepare and maintain all emergency numbers.
Produce and update staffing schedules and attendance documents in accordance with approved practices and guidelines.
Prepare the preliminary and monthly timesheet for the regional office
Maintain a register and update the regional master list of employees.
Check and file various documents such as daily staff logs, daily operational reports (DOR), V-tracking sheets and FTS checklists.
Manage radio room inventory for office equipment, supplies and accessories monthly.
Maintain and validate current inventory lists on an ongoing basis.
Ensure that forms used in daily operations are up to date and available.
Verify that telephone lists, call signs, room assignment chart or other reference lists used at the radio room are maintained and up to date.
Review cellular and satellite phone call logs and ensure they are properly and accurately completed.
Keep radio operators up to date with all information provided
Review and verify daily Radio Room briefings and ensure entries are made as instructed and are accurate.
Provide guidance and on the completion of debriefing reports, daily radio check reports, or any other duties during daily operations.
Perform routine tasks and processes.
Preparation and completion of weekly report and monthly report.
Complete work orders and requisitions and follow up to ensure that work or materials have been completed or received on time and according to instructions.
Perform radio operator duties.
Perform other duties as identified by supervisor.

Experience:

4 years of experience in the administrative field, communication (comcenter) or related field. Ability to handle large volumes of work quickly and accurately under time constraints. Courtesy, tact, and ability to work effectively with people from different national and cultural backgrounds. Above average interpersonal skills with good team spirit with customer service qualities; strong leadership qualities; Ability to analyze situations and make decisions; Confidentiality and professionalism; ability to motivate and lead staff towards a common goal in the use of radiocommunications, computers; Proven ability to train ComCenter employees and BINUH and AFPO users of the ONU in all facets of telecommunications equipment; Proven ability to organize and multi-task, producing high quality work to meet deadlines and details.

Education

The minimum level of high school diploma is required, a Bachelor’s degree with at least four years of experience in the field is desired. Previous training experience such as teaching is an asset.

Languages

Fluency in both oral and written communication in English, French and Creole is required.
Others

Competent technical skills in Microsoft Word, Power Point and Excel and be able to communicate and research the Internet; Knowledge of the use of radio communications and conventional office equipment is mandatory

Competencies
Professionalism - demonstrated knowledge of compliance with office procedures, such as proper verification of log sheets and procedures set forth in UNDSS Security COMDENTER SOPs and other relevant guidelines; Ability to keep accurate and precise records; Ability to analyze situations and find viable solutions.

Customer orientation - views all those to whom services are provided as "customers" and seeks to see things from the customer's point of view; Establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies customer needs and matches them to appropriate solutions; Monitors ongoing developments inside and outside the client environment to stay informed and anticipate issues; Proper etiquette and customer service approach in dealing with clients.

Communication - proven communication skills (verbal and written). Technological awareness - ability to use VHF and HF radio equipment, as well as portable and basic satellite phones; computer skills; Competent technical skills in Word, Excel, Power Point and Google Earth and be able to communicate via email and search the internet.

Teamwork - proven interpersonal skills and ability to establish and maintain effective working relationships in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity. Works collaboratively with colleagues to achieve organizational goals; Places the team agenda before the personal agenda; Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Service Contract (SC)
Grade: SB3

See the link:
https://jobs.partneragencies.net/erecruitjobs.html?JobOpeningId=41836&HRS_JO_PST_SEQ=1&hrs_site_id=2

Disclaimer
Important applicant information

All posts in the SC categories are subject to local recruitment.

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

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