World Concern is a US-based Christian global disaster response and sustainable community development agency. The love of Jesus Christ compels us to join Him in spiritual reconciliation and physical transformation by expressing a culture that is boldly focused on Christ and extending opportunities to people facing the most profound human challenges of extreme poverty. We serve over 6 million people in 15 countries, focusing on clean water and health, child protection, disaster response, economic empowerment, and spiritual transformation.

SCOPE OF ROLE:

Under the leadership and supervision of the Haiti Program Coordinator, The MEAL Manager will bring significant experience and fresh ideas to lead on MEAL system implementation, review and evaluations, MEAL budgeting, recruitment, as well as support to proposal writing and log frame development. The post holder will ensure that all World Concern Haiti and Partner projects are supported to ensure quality, effectiveness and appropriateness of their programs. It will be important for the post-holder to capture lessons learned and communicate this information in various capacities to improve on-going and future programming. S/he will guide World Concern Haiti and Partner teams to maintain an effective monitoring system across all sectors, including the use of beneficiary feedback data, to assure the quality of interventions. The MEAL Manager will lead on building capacity of staff and partners on MEAL but particularly on accountability and participation.

Ultimately, s/he will ensure that the program has evidence-based knowledge to inform the direction of the program from assessment and regular program monitoring documents. Special attention should be paid to the positive and negative impact that interventions have in communities, marginalized and disabled people. This analysis will need to be made available to all WCH staff and external stakeholders where appropriate.

KEY AREAS OF ACCOUNTABILITY:

System Design and Promoting MEAL
• Lead on the development and oversee the roll-out of an organizational MEAL system (emergency & development), ensuring accountability to donors and beneficiaries;
• Promote all aspects of MEAL to support the creation of an organizational culture which prioritizes quality programming;
• Build strong relationships with colleagues and provide support as required to ensure MEAL system is understood and supported at field and Haiti office level;
• Work closely with the program teams to ensure that MEAL becomes an integral element of project implementation leading to enhanced quality, accountability, management and impact. This may include the establishment of a Technical Working Group.
Staff Management, Mentorship, and Development
• Head up the MEAL team, forming a solid team identity within the organization and creating cohesion between team members working in different geographic areas.
• Oversee the recruitment of appropriate MEAL staffing in Haiti;
• Manage the MEAL team to ensure that the MEAL system operates effectively with the support and resources required and that there are clear links and reporting lines between field and CO level and between MEAL and other departments;
• Support the MEAL team progress on specific projects, providing management oversight on progress and problem-solving in case of challenges;
• Define expectations, provide leadership and technical support as needed so that MEAL staff are able to perform their roles as required;
• Manage the performance of direct reports in the MEAL unit through performance management, coaching, mentoring, training and development;
• At the organizational level, devise and manage a MEAL training program with the goal of increasing capacity and awareness of MEAL for all staff. Assess training needs and engage MEAL team staff to roll-out the training program.

Internal Reporting
• Responsible for ensuring that the organization delivers on all internal M&E requirements in emergency and development programs in a timely manner and with high quality information, including reporting on WCH global indicators monthly, quarterly reports and biannual reports, total direct and indirect reach data;
• Identify and introduce new elements (systems, tools, processes) required under the MEAL system, project management and development by MEAL team members;
• Receive regular field monitoring and accountability reports from MEAL assistants and circulate to the country office teams, ensuring that action plans are included and follow up and that data collection and analysis are performed regularly.

Promoting Learning for Strategy Development and Decision Making
• Ensure that data brought together and findings from across thematic and operational regions to form a coherent basis for analysis of impact which promotes learning and strategy development for the whole organization;
• Lead on monitoring and improving the synergy and integration of thematic programs to enhance delivery of outstanding results for communities;
• Communicate top level learning / analysis reports and monitoring data to ensure that management is able to make informed decisions on a timely basis to scale up and face operational challenges.
External Reporting and Representation
• Ensure external accountability to donors through the implementation of timely and quality MEAL activities leading to timely and accurate reporting;
• Ensure that high quality analysis reports to illustrate WCH’s impact and assessment findings are produced, including evidence of good practice and replicable programs, and that they are communicated at appropriate events;
• Ensure that WCH is represented at relevant inter-NGO and government level meetings at the field level (related to MEAL) to enhance inter-agencies best practices sharing and learning.

Program Design and MEAL Resources
• Ensure that MEAL is an integral part of the program design stage and features in all proposal development;
• Ensure that MEAL resources are included in proposal development and work creatively to secure funding from diverse sources, to ensure that MEAL is integrated in emergency and development programs in a sustainable way;
• Responsible for effectively managing the MEAL budget (where applicable)

Other
• Other responsibilities & duties as required by line Manager

KNOWLEDGE AND EXPERIENCE:

• Master’s degree in an area of social development or equivalent. A bachelor’s degree with significant related experienced will be taken into account;
• Recommended a minimum of five years of MEAL experience in a both emergency and development contexts, preferably with solid experience in development and emergency program implementation;
• Highly developed interpersonal and communication skills including influencing, negotiation and coaching;
• Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures;
• Strong results orientation, with the ability to challenge existing mindsets;
• Experience of solving complex issues through analysis, definition of a clear way
• forward and ensuring buy in;
• Ability to present complex information in a succinct and compelling manner;
• Ability and willingness to dramatically change work practices and hours, and work with incoming surge teams, in the event of emergencies.
• Ability to work with data management &analysis applications like Open Data Toolkits, cobocollect, MIS/SAVIX, ODK and others…

Competencies
• Attitude of learning - maintaining a Christ-like attitude, a learning mind that does not coerce others to accept his/her opinion.

Working Conditions
• Based in Port-au-Price with frequent travel to WC regional offices. Living conditions in the field may at times be harsh.
• May require working extended hours and on weekends/holidays to meet deadlines.
• Normal office hours are Monday-Friday 8:00a.m.-4:00 pm.

- resume,
- cover letter
-work certificate
-Judicial record
-and other required document(Diploma, certificate, etc...)