Royal Caribbean Cruises Ltd. (NYSE: RCL) is a global cruise vacation company that controls and operates four global brands: Royal Caribbean International, Celebrity Cruises, Azamara Club Cruises and Silversea Cruises. We are also a 50 percent joint venture owner of the German brand TUI Cruises and a 49 percent shareholder in the Spanish brand Pullmantur Cruceros. Together these brands operate a combined total of 59 ships with an additional 15 on order as of September 30, 2018. They operate diverse itineraries around the world that call on all seven continents.

Position Summary:

Part of the Island Leadership team, the HR Manager will be responsible for all facets of Human Resources Operations in Labadee including the implementation of strategic, tactical and operational goals. As a business partner you will understand the needs of the overall business, in order to implement, optimize and lead best in class policies, procedures, systems and practices in all aspects of the employee lifecycle i.e. Communications, Organizational Design, Recruitment & Selection, Compensation & Benefits and Employee Relations.

Essential Duties and Responsibilities:

• Understand all current and future recruitment targets and goals, including resource planning and headcount requirements.
• Manage and resolve complex employee relations issues. Conduct effective, thorough and objective investigations as required.
• Analyze trends and metrics in partnership with the HR Manager Private Destinations to develop solutions, programs and policies.
• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
• Provide day-to-day performance management guidance to line management (coaching, counseling, career development, disciplinary actions).
• Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Provide HR policy guidance and interpretation
• Provide guidance and input on business unit restructures, workforce planning and succession planning.
• Identify training needs for business units and individual executive coaching needs.
• Participate in evaluation and monitoring of success of training programs.
• Serve as a strategic partner to the multiple functional leaders on site, implementing HR business objectives that align with the overall company plans and objectives.
• Partner with the HR organization in delivering employee milestone processes including performance and compensation planning.
• Coach business leaders on performance management discussions, employee relations issues, discipline matters, and promotion / transfer / termination discussions.
• Provide compensation and benefits support, teaming with our global compensation team as required
• Collaborate with the various centers of excellence (compensation and benefits, talent acquisition, Learning and Development, HRIS) in various HR projects.
• Oversee annual succession and training planning. – aligned with the corporate L&D team to achieve business goals.
• Ensure that the highest quality onboarding experience is delivered for all employees, on a consistent basis.
• Maintains/Conducts new employee orientation program

Qualifications:

• Degree in Human Resources Management or related discipline
• Minimum 4-5 years HR experience ideally in an international company
• Excellent communication and influencing skills across different geographical locations and cultures
• Have strong commercial and business acumen
• Ability to deliver in a matrix environment with a culture individual accountability and team performance
• Proven planning. attention to detail and project management skills
• Proven experience of leading all aspects of the employee lifecycle
• Proven contract negotiation and budget management experience
• Must have a thorough understanding of HR best practices
• Experience of managing, coaching and developing a team.
• Highly organized with ability to manage multiple priorities and consistently meet deadlines
• Ability to work in a high pressure environment
• Strong administrative skills and working knowledge of computers, internet access and the ability to navigate within a variety of software packages such as Excel, Word, AMOS and other related programs
• Good communication/social skills.
• Ability to plan projects, assign priorities, resolve problems and to work without supervision.
• Excellent English reading and writing skills required

CV