ROLE PURPOSE:
As a member of the Senior Management Team, the Director of Program Operations shares in the overall responsibility for the direction and coordination of the Country Office. The Director of Program Operations is accountable for high quality, responsive, compliant implementation of all programming in country (a portfolio of over USD 7 million), including the management of two field offices, emergency preparedness and response and DRR activities, and Supply Chain for the Country Office in Haiti.
SCOPE OF ROLE:
Reports to: Country Director
Staff reporting to this post: Award and Compliance Manager, Senior Supply Chain Coordinator, South Field Office Director and Sponsorship Manager
Indirect: Operations team

Duties and Responsibilities
As a member of the Senior Management Team, contribute to:
 Leadership of the Haiti Country Office
 Support the development of an organizational culture that reflects our commitment to work in all contexts, promotes accountability and high performance, encourages a team culture of learning, creativity and innovation, and frees up our people to deliver outstanding results for children, value-adding relations with partners, and excellent customer service for our Members and donors;
 Help design and implement a coherent organizational structure that is consistent with agency practices and appropriate to program needs;
 Help establish, maintain, and improve active and regular working relationships with host government authorities, donors, partner agencies including major institutional donors, and local and international NGOs;
 Ensure that the required support is provided promptly, at scale and in line with the rules and principles during emergencies, working closely with the Regional Office.
Oversight and Management of Program Implementation
 Take overall lead of program implementation, ensuring delivery of high quality programming through line management of field offices, and ensuring integrated logistics, finance and grants advisory support to field offices/programmes to enable effective and efficient project implementation according to donor guidelines and Save the Children minimum standards;
 Ensure projects receive appropriate technical assistance by maintaining strong coordination with the Program Development, Quality and Advocacy Team;
 Work with the Security Manager to ensure creation and implementation of effective safety and security management systems at Country and field office levels, ensure that these are updated and revised at regular intervals, and that new programmes are built around security considerations;
 Sensitize staff and partners on fraud, corruption and CSG, and ensure compliance with SCI principles of safe programming in general;
 Ensure proposals address implementation needs. In close coordination with the Director of Program Development and Quality and Director of Finance, participate in program proposal process to conceptualize and design cost-effective, innovative and high quality programs to serve difficult to reach children;
 Serve as overall budget holder for most programming; manage and support budget holders for
individual projects and grants and ensure that all programs progress in accordance with grant
agreements, are completed within time and on budget. Ensure preparation of timely and high
quality progress reports;
 Ensure high quality program implementation, in ways responsive to the communities, and
children in line with Save the Children principles, values and strategic plan and following Save
the Children compliance procedures;
 Ensure that field-managed partnerships are formed and developed in the context of the Theory
of Change, and are designed and managed so that the partnership furthers achievement of
Save the Children's global strategy and strengthens local and national capacity to deliver for
children. This includes working with government and national NGO-partners to strengthen
national capacity.
 Ensure that field teams engage in mutual assessment, feedback and learning with partners and
assist partners to engage in knowledge building and advocacy.
Grant/Award Management
 Oversee effective awards management cycle, and ensuring effective cross-functional work to
achieve quality programmes;
 Ensure coordination of award management process. Through leadership and supervision of the
Award manager and Field Directors, coordinate the release of donor fund summaries from the
members to ensure accurate and systematic accounting of grant transactions. Coordinate the
planning and supervise the kick-off of new projects/programs, implementation, overall monitoring
and close out;
 In coordination with other functions, e.g. Finance, MEAL, ensure the preparation of timely
programme and donor reports on project activities in compliance with internal SC requirements
and any relevant external donor requirements;
 Oversee and monitor sub grantees/ grants as required per SC policies and procedures. Analyze
potential partners using documented selection methods and ensure that all partners comply with
Save the Children and donor requirements and regulations. Develop sub-grantees through
training and capacity building.

Supply Chain Management
 Ensure that the CO logistics capacity and systems meet SCI policy, standard and procedures
and are able to satisfy the programming requirements. Ensure procurement and sourcing
processes are effectively implemented;
 Ensure appropriate and adequate logistics procedures are detailed and followed in the Country
Office;
 Manage the CO Supply Chain Unit ensuring that all CO logistics activities (fleet, assets,
transport, supply chain, base setup, etc) are coordinated.
Emergency Response Management
 Being the leading role for preparedness and emergency response in the CO, strengthen the Haiti
CO organizational readiness to respond to emergencies in line with global SCI emergency goal
and benchmarks. Ensure the CO designs, updates and implements a full set of emergency
preparedness actions, drawing on SC member input and resources;
 Mount appropriate and timely responses at scale to all emergencies consistent with established
benchmarks, plans and organizational policies, and in close cooperation with incoming surge
teams;
 Ensure emergency response projects receive appropriate technical assistance by maintaining
strong coordination with the program Development, Quality and Advocacy Department;
 Ensure staff adherence to the Rules and Principles for emergency response, and that all CO

staff across departments and sub offices are familiar with, adhere to and implement the
procedures and processes detailed in the Rules and Principles;
 In coordination with Country Director and Director for Program Design and Quality, maintain
consistent and coherent engagement in key inter-agency emergency preparedness and
response coordination mechanisms, including the Cluster system.
Staff Management, Mentorship, and Development – Operations Department
Ensure appropriate staffing within the Operations Department, including field office staff. Ensure
JDs are coherent and complementary within the Department and with other departments’
staffing. Lead recruitment effort to fill senior positions in the Operations Department;
Manage the performance of all staff in the Operations Department work area through effective
use of the Performance Management System including the establishment of clear performance
objectives and staff development strategies aligned with jobs and the CO strategy and annual
plans. Define expectations, provide leadership and technical support as needed, and evaluate
direct reports regularly.

XPERIENCE AND SKILLS:
 Recommended a minimum of 5 years of management experience in a corporate or an NGO
environment, including significant field operations experience running both emergency and
development programs
 Master degree in development or other relevant advanced degree
 Robust experience of NGO emergency program cycle management, and with experience of
working within a complex and matrix organization structure
 A very good understanding of at least 3 of the sectoral programs and a working knowledge of the
program priorities of the Country Office
 Substantial experience in logistics, including procurement, supply chain, fleet management &
inventory
 Significant knowledge of international humanitarian systems, institutions and donors, and of
procedures, accountability frameworks and best practices in emergency management
 Substantial experience and knowledge of effective financial and budgetary control and securing
and managing grants from major institutional donors
 Solid project management skills related to organizational development projects and international, cross-functional teams with a proven history of delivering results
 Ability to analyse information, evaluate options and to think and plan strategically
 An in-depth understanding of national and international development issues in particular in
relation to children.
 Previous experience of managing and developing a team and the ability to lead, motivate and
develop.
 Excellent interpersonal, communication and presentation skills
 Fluency in written and spoken English, strong French skills highly desired, Creole language skills
a plus
 Ability and willingness to change work practices and hours, and work with incoming teams in the
event of major emergencies
 Commitment to and understanding

SKILLS AND BEHAVIOURS (SCI Values in Practice)
Accountability:
 holds self-accountable for making decisions, managing resources efficiently, achieving and role
modelling Save the Children values
 Holds the team and partners accountable to deliver on their responsibilities - giving them the
freedom to deliver in the best way they see fit, providing the necessary development to improve
performance and applying appropriate consequences when results are not achieved.
Ambition:
 sets ambitious and challenging goals for themselves and their team, takes responsibility for their
own personal development and encourages their team to do the same widely shares their
personal vision for Save the Children, engages and motivates others
 Future orientated, thinks strategically and on a global scale.
Collaboration:
 builds and maintains effective relationships, with their team, colleagues, Members and external
partners and supporters
 values diversity, sees it as a source of competitive strength
 Approachable, good listener, easy to talk to
Creativity:
 develops and encourages new and innovative solutions
 Willing to take disciplined risks.
Integrity:
 Honest, encourages openness and transparency; demonstrates highest levels of integrity

Equal Opportunities:
The post holder is required to carry out the duties in accordance with the SCI Equal Opportunities and
Diversity policies and procedures.
Health and Safety:
The post holder is required to carry out the duties in accordance with SCI Health and Safety
policies and procedures.
Additional job responsibilities:
The job duties and responsibilities as set out above are not exhaustive, and the Post holder
may be required to carry out additional duties consistent with the job and their level of skill.
Child Safeguarding: We need to keep children safe so our selection process reflects our
commitment to the protection of children from abuse.
Health and Safety: The post holder is required to carry out the duties in accordance with SCI Health
and Safety policies and procedures.

PROGRAMME: International Programmes
LOCATION: Port-au-Prince, Haiti
GRADE: TBC
Type of contract: Open ended.
CHILD SAFEGUARDING:
Level 3: the role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; ore because they are responsible for implementing the police checking/vetting process staff.

letter of application, resume, copies of diplomas and certificates
relevant to required skills and competencies.

Must indicate name of position as subject of message.
This is an advertisement for internal and external candidates
Women with required skills and competencies are highly encouraged to apply.