Lumos
Lumos is an international children’s charity founded in 2005 by children’s author J.K. Rowling to end the harmful practice of institutionalisation of children. Lumos’ mission is to fight for every child’s right to a family by transforming care systems around the world. Our vision is for all children to grow up in safe and loving families.
Despite clear evidence of the harms of institutionalisation, an estimated 5.4 million children worldwide continue to live in institutions. Separated from their families and communities, these children are deprived of the love, attention and opportunities they need to thrive. We’ve made important progress in closing harmful institutions and reuniting children with their families. And where children are unable to live with their birth families, we promote alternative family-based care, such as kinship care and quality foster care. Thanks to our tireless efforts alongside many other champions of care reform, the harms of institutionalisation are now more widely understood. A global movement is underway and the UN, the EU and some large development agencies have joined individual countries in pledging to change how they care for vulnerable children. We are committed to ensuring that global policy commitments are translated into local action, leading to sustainable change for vulnerable children.
Over the past 15 years Lumos has worked directly in different countries around the world to demonstrate that it is possible to change systems of care and fulfil children’s rights. Building on our heritage and direct experience of systems reform, our new strategy focuses on sharing learning with others to reach more children and amplify the impacts of our work on children’s lives. Our new strategy has three priorities:
Building Global Expertise: We’ll use our knowledge and experience to support those responsible for reforming care systems in their own countries. This will include providing technical support, evidence and guidance to help design and run better care systems, as well as learning exchanges where they can share experiences and challenges.
Catalysing Change: we’ll use evidence to motivate and press governments to reform the way they care for children. This will involve leading targeted research and advocacy campaigns to identify and tackle the drivers of institutionalisation, promoting accountability by tracking and highlighting progress, and influencing international funding, programmes and policy.
Demonstrating & Innovating: Building on our heritage of successful programmes showing how care systems can be reformed, we’ll use what we’ve learnt in the past to support partners with their own reform efforts. Over the next two years, as we complete our current country demonstration work in Eastern Europe, we’ll identify programmes in new regions – building expertise and evidence of what good care reform looks like in new and challenging contexts, particularly for those children that typically get left behind.

Purpose of the position:
The Program Manager works closely with Lumos project staff and the Country Director to organize and coordinate the projects, to provide strategic guidance to teams and project managers in ways that promote Lumos’ commitment to end child institutionalization in Haiti. Lumos is working to end institutionalization as well as provide emergency and family care to children and lasting solutions to ensure their right to have a family and grow in a family environment.
The position provides leadership and management for project staff developing clear and concise action plans for Emergency Care and Family and Community Care teams. It ensures delivery of timely and desired outcomes to close institutions successfully and transition the children to family care and alternative care solutions. It is responsible for successful implementation of the projects and services provided to government and NGO partners to promote and expand deinstitutionalization in Haiti following the strategy laid out in the Performance Implementation Plan (PIP).
The position is based in Port Au Prince with occasional travel to other areas of the country as required by programmatic needs.

Candidate specifications:
Education and experience:
• At least 5 years of program management experience in an NGO environment, with experience managing child rights based education, protection and other development programming
• Post-graduate degree in education, development or other relevant social sciences
Essential
• Understanding of DI process and alternative care systems
• Proven ability to manage cross-sector programmes, project/program management techniques and methods
• Self-motivated and results oriented, excellent knowledge of performance evaluation
• Highly numerically articulate with a track record of data manipulation and reporting systems
• Experience in management of finance and budget monitoring and risk management
• Proven ability to motivate and develop others
• Strong oral and written communication skills in French, English and Creole. Good knowledge of written and spoken English is required – must feel confident to communicate in English during a crisis
• Experience of building, leading and developing a team of staff with different backgrounds and expertise
• Experience of solving complex issues through analysis, definition of a clear way forward and ensuring buy in
• Outstanding leadership and organisational skills
• Commitment to and understanding of Lumos’s vision, values and principles
• Experience in providing operational and administrative support to a small team with limited resources
• Experience in the development and maintenance of operations systems and processes
• Strong organizational skills to ensure that activities are planned and carried out effectively
• Confident in communicating with employees at all levels, as well as with visitors, suppliers and other key stake holders
• Ability to prioritize work based on your own initiative to meet deadlines, with a minimum of supervision
• Excellent interpersonal skills, with the ability to work in a collaborative environment with interdisciplinary teams
• Advanced computer skills (Microsoft Word, Excel, PowerPoint and Outlook)
• Act in accordance with Lumos’ values:
- We embrace collaboration
- We strive for excellence
- We show respect
- We always care
- We are passionate
Desirable
• Prior experience of designing and/or delivering large scale and multidonor funded programmes
• Previous work experience in DI and in the region
• Previous international work experience

Fundamental objectives of the tasks/functions of the position:
As a member of the Senior Management Team, the Program Manager will contribute to:
• Leadership of Lumos Haiti program team development
• Support the development of an organisational culture of quality that reflects Lumos values, promotes accountability and high performance, encourages a team culture of learning, creativity and innovation, and enables to deliver outstanding results for children
• Help establish, maintain, and improve active, regular and accountable working relationships with key partners and partner organisations
• Support in maintaining timely and necessary service provision to children in line with Lumos principles and policies to end institutionalisation and assure adequate care and support in a family environment
• Support the Haiti Country Director to reach and maintain quality standards of Lumos

Strategic Planning
• Provide overall strategic and operational leadership to the program
• Contribute to Lumos Haiti Country Performance Implementation Plan (PIP), Country Annual Reports, Partnering Strategy, National Advocacy and Comms Strategy and other key strategic planning documents as required
• Contribute to Lumos Operational Systems Strengthening, Child Participation Mainstreaming, Monitoring, Evaluation, Accountability and Learning (MEAL) Approach and other transversal programme quality improvement initiatives as required
• Lead and motivate program team and partner organisations to deliver on programme objectives and build a shared culture of accountability
• Ensure strong internal communications with team members and partners
• Ensure clear processes in place for tracking and reporting on progress against deliverables, working with MEAL staff
• Lead on internal and external program/project evaluations as necessary and ensure the execution of baseline, periodic, and final evaluations as necessary in coordination with the Country Director

Programme delivery and technical harmonisation
• Lead operational planning for the delivery of activities across projects, seeking to ensure harmonisation in approach where this achieves operational efficiencies
• With the Country Director, ensure the design and development of DI projects of a high quality that contribute to the PIP, informed by child participation and partner contributions
• Ensure managerial oversight to the achievement of technical harmonisation in programme approaches for targeting, data management and monitoring
• Conduct internal planning and progress review meetings and ensure regular progress monitoring is taking place at different levels
• Oversee knowledge sharing and ensure that monitoring and evaluation results are understood and used to improve programme implementation
• Maintain clear overview of technical assistance requirements and ensure appropriate levels of technical support are provided
• Ensure that program team is appropriately staffed, including the appropriate combination of expertise across technical and operational areas
• Manage relationship with any contracted service providers and ensure KPIs are regularly monitored and reviewed through agreed performance management structure
• Conduct regular field monitoring of activities, maintain a continuous presence in the field and ensure DI programs are implemented in responsive ways to communities and children in line with quality framework, Lumos principles, values, compliance procedures and strategic plans.
• Conduct regular training and capacity building for program team and partner organisation in DI methodologies

Budget management and compliance
• Ensure that all program team projects progress in accordance with donors and Lumos compliance requirements, within time and on budget.
• Oversee program and projects’ budgets, ensuring that expenditures are in line with agreed budgets. Budget holding responsibilities to be determined in line with Lumos scheme of delegation.
• Monitor expenditure, forecasting and financial performance.
• Ensure timely preparation and submission of reports to donors, ensuring full review by internal stakeholders and partners as required.
• Identify and effectively manage all key risks related to the programme, in particular ensuring that anti-fraud and anti-corruption policies and procedures are followed to minimise risks in delivery of project outcomes.

Line & Partner management
• To directly line manage the program team and any short term technical consultants where required, and to provide managerial oversight to partners and counterparts
• Maintain a coherent communication structure for the program team in line with programme needs and priorities
• Ensure that the Program team engages in mutual assessment, feedback and learning with partners and assist partners to engage in knowledge building, advocacy and organisational strengthening


Other Responsibilities:
• Ensure that the plans for all children consider first and foremost their best interest, safety and welfare.
• Comply with Lumos policies and practice with respect to child protection, code of conduct, health and safety, equal opportunities and other relevant policies and procedures
• Oversee specific work in respect of children with disabilities and children at risk of abandonment
• Any other activities commensurate with the level of the post of assigned by the Country Director

Scope:
• The workload will be variable and flexibility is essential to respond to business needs.
• This job description should be considered within the context of a developing and evolving environment and therefore the responsibilities described herein may be adapted to meet changing needs.

Safeguarding statement

Lumos recognises that the rights of safety and security are aligned with its core mission of ending institutionalisation. Effective and robust safeguarding sit at the heart of our mission and values, and accordingly, Lumos is committed to ensuring the safety and protection of children and vulnerable adults in all its work. We expect all staff, associates and volunteers to share this commitment. Lumos will carefully screen all applicants and any offers of employment are subject to appropriate employment and background checks, as well as suitable references from previous employers


Lumos is committed to ensuring the safety and protection of children and adults at risk in all of our work. All staff and associates must:
• Carry out all duties with an awareness and understanding of the Safeguarding requirements within the area of responsibility;
• Ensure work complies with all safeguarding policies and procedures that apply to the role; and
• Ensure the that their behaviours and actions support the safeguarding of children, young people and adults at risk as appropriate.



Additionally, the Program Manager is expected to:
• Ensure the necessary standards relating to safeguarding best practices/protocols are effectively communicated, monitored and maintained within the area of responsibility;
• Manage and update the standards as appropriate to the role;
• Safeguarding standards are monitored and maintained in compliance with organisational policy; and
• Appropriate safeguarding training is provided, and standards are reviewed and updated as required.


Safety and Security Statement
Lumos employees may be required to work or travel in high-risk countries or locations. The physical safety of our staff is a primary concern for Lumos and processes have been put in place to manage this risk. All staff must comply with relevant policies and procedures and attend compulsory security training as required.
EDI Statement
Lumos is wholly committed to equality, diversity and inclusion and against all forms of discrimination.
We are committed to creating and sustaining a positive working environment that encourages, supports and gives a voice to all, so that we can best support the children we serve. We must ensure that all staff are equally valued, included, empowered and respected across the organisation and in everything we do.
Lumos is fundamentally built on diverse, multi-national and multi-cultural teams. This is something we cherish as a key strength and an integral part of our identity. Our organisation values and celebrates the diversity, culture and experience of each member of staff, provides equality of care and support to everyone.
We pledge to listen carefully, to educate ourselves continually, to promote open dialogue, and to seek out and deal with discrimination and prejudice wherever it occurs in Lumos.

Resume, Cover Letter, diplomas and certificates

2021-05-30